Contact RapNet, The Diamond Market Customer Service

Why should I report an Issue with RapNet, The Diamond Market?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rapaport to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All of your settings are synced between the app and the desktop for seamless transitions between your smartphone and the office. • Find Diamonds & Jewelry – A fast and intuitive search that allows you to calculate prices and compare diamonds and jewelry within the search. • Find Prices - The easy-to-navigate Diamond Price Calculator gives you access to diamond price information on the go. • Buy and Sell Diamonds & Jewelry – communicate and close deals efficiently and securely in the RapNet Trade Center.

2. Works seamlessly between your desktop and mobile device so you never miss a deal. • Find People - A detailed member directory, which allows you to search for RapNet members quickly and easily. • Market Insight - RapNet users benefit from receiving Rapaport News - the premier online diamond news source - that reports around the clock on the diamond and jewelry industry.

3. Find diamonds & jewelry, prices, and people on the go, with the intuitive search, easy-to-navigate Diamond Price Calculator, and the Member Directory.

4. RapNet, the diamond & jewelry industry’s leading and most trusted global online trading network, with more than 1 million daily diamond listings, is accessible 24/7 on your smartphone.

5. Stay on top of the market and never miss a deal.

6. This app is free to download.

7. RapNet/Price List membership is required.

1. Will suggest more changes to UI if u guys are keen on working it out and pay heed to customer needs and invest ur time in researching actual user functionalityCertificate download when u open a third party window for cerft check you are unable to download such a simple issue surprisingly which is not being sorted.. 😕.. That's not a solution it's an option.. Which we use.. But I was talking about a straight solutionCrashes a lot.

2. Website is even worseDifficult to operate I am not able to log in on my phone and this account is not open on any other device also Still I am not able to sign in inspite of changing the password It's been long time I am not able to use this app I have inform customer service since 20 days but till now this issue is not been resolved Feedback is not goodGenerally its very friendly.

3. Needs to do his homework more thoroughlyUSA base company have lastest technology but can't make it proper they take 4-5 months to upgrade new things 1100$ taking charge yearly but service is extremely bad i cant open this website in one plus 6 phoneswith this app I can always give an exact quote or a range of quality quotes for any diamond request.

4. Its Not always comfertible to give your Whatsapp.Would appreciate if Martin Rapaport has a more optimistic view.It seems he's always waiting for such depressed markets and loves discussing on it.

5. We would all like a more positive webinar in future on how to face it and benefit from the current scenario rather than just focusing on the negative aspects.I fail to understand rapaport analysis its very premature.

6. Please add this featurefileter not avl stone ,avilable ,none,out on memo in my listing filter optionNeed to work on a lot of features to make it truly 5* 1.

7. Option of saving n exporting files in excel format 4.

8. One week he would be very optimistic and other week you'll feel that world is coming to an end.

9. Option of exporting a file only of tracked diamonds 3.

10. Highlighter or some msg showing the stone is already seen by us so that we dont reopen 2.

11. Lot of time, the app doesn't load at all.

1. Fix RapNet, The Diamond Market Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RapNet, The Diamond Market: Restarting the app will resolve most errors.
2. Update the RapNet, The Diamond Market App. Here is how:
   1. On Android goto PlayStore » Search for "RapNet, The Diamond Market" » Open RapNet, The Diamond Market » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RapNet, The Diamond Market » click "UPDATE".
3. Clear RapNet, The Diamond Market app cache: Clearing cached data will force your app to retrieve the latest data directly from RapNet, The Diamond Market servers.
   1. On Android, goto Settings » Apps » Select "RapNet, The Diamond Market" » click Storage » click "Clear Cache".
4. Check RapNet, The Diamond Market app permissions. If any of these permissions required to use your device's features are disenabled, RapNet, The Diamond Market might not work.
5. Uninstall and reinstall RapNet, The Diamond Market. If nothing else has worked, completely uninstall RapNet, The Diamond Market then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RapNet, The Diamond Market not working

2. Fix RapNet, The Diamond Market Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RapNet, The Diamond Market be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RapNet, The Diamond Market not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RapNet, The Diamond Market may not be able to connect to the Internet when running in the background.