Contact LG Smart TV Remote Control Customer Service

Why should I report an Issue with LG Smart TV Remote Control?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Quanticapps Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If an app only works 50% of the time or less, that is a major problem.I had the old version of this app on my old phone and it worked fine, then when I got a new phone I had no choice but to get this one because the older app was discontinued and replaced with this one.

2. Plus the lockscreen volume buttons don't even respond.It works but, moreso as a last resort when I lose my remote.

3. I would try the premium to see if it works better but don't want to waste my money if it doesn't.Trackpad segment does not work.

4. I wouldn't say it's worth $30, but that price isn't significantly different from what a physical remote would cost either.meh -there's quite a bit of ads and the connection is kind of spotty but if you're desperate and you don't have the original remote this app definitely comes in handy it's just kind of wonky and unreliable.

5. I like the app for turning off the TV from another room or muting it if I need to tell the kids times up for tv time.I bought it when it was much cheaper and love how it pretty much always works.

6. But it glitches...A LOT! I have to constantly turn everything off and back on, restart the app which rarely works, go through every single function and then come back to it hoping that ANY of the buttons will work.

7. The banner on the bottom is annoyingly close to phone UI buttons.There are ads if you press buttons after like maybe 10 presses... So if there are ads, why offer upgraded version to use certain features.

8. good luck! 😂🤞 MOnly remote that actually 100% works.

9. This app works, but when I open it, it takes almost 30 seconds just to load the ad, then I have to press close on the ad, THEN I'm able to turn my volume down.

10. TV Navigation section is disappointing for cursor on web browser For eg, the cursor takes for ever to move from one part of the screen to the other.

11. it has a premium plan but you don't have to buy it to launch smart TV apps, open settings, or change inputs.

1. Fix LG Smart TV Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LG Smart TV Remote Control: Restarting the app will resolve most errors.
2. Update the LG Smart TV Remote Control App. Here is how:
   1. On Android goto PlayStore » Search for "LG Smart TV Remote Control" » Open LG Smart TV Remote Control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LG Smart TV Remote Control » click "UPDATE".
3. Clear LG Smart TV Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from LG Smart TV Remote Control servers.
   1. On Android, goto Settings » Apps » Select "LG Smart TV Remote Control" » click Storage » click "Clear Cache".
4. Check LG Smart TV Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, LG Smart TV Remote Control might not work.
5. Uninstall and reinstall LG Smart TV Remote Control. If nothing else has worked, completely uninstall LG Smart TV Remote Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LG Smart TV Remote Control not working

2. Fix LG Smart TV Remote Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LG Smart TV Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LG Smart TV Remote Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LG Smart TV Remote Control may not be able to connect to the Internet when running in the background.