Contact Plume Labs Customer Service

Why should I report an Issue with Plume Labs: Air Quality App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Plume Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get live street-by-street pollution maps for the world’s major urban areas, and detailed information about how air quality will evolve over the next 72 hours—just like a weather forecast.

2. DETAILED MAPS: Live, street-by-street air quality maps give you detailed information about pollution levels on each street, in real time!

3. It’s air pollution information you can act on—73% of our surveyed users say Plume Labs helped them make changes in their daily habits to breathe cleaner air, no matter where they were!

4. LIVE, HISTORICAL, AND FORECAST DATA: Plume Labs gives you real-time, city-by-city data for the most important pollutants - NO2, PM2. 5, PM10, and O3.

5. Plume Labs gives you real-time pollution levels in your area, and around the globe.

6. HYPER-LOCAL INFO: Street-level pollution information is at your fingertips—pick your places, get the forecasts, drill into the maps!

7. CLEAN-AIR COACHING: Plume Labs gives you tips and tricks for finding clean air while running, cycling, having fun at the playground, and eating outdoors.

8. Studies have shown that access to this type of air pollution information can help you reduce your exposure by up to 50%.

9. Strikes the right balance between providing insightful information about air pollution and not being too complicated".

10. Our top team of data and atmospheric scientists has built a worldwide air quality forecasting system using a wide variety of data sources.

11. HuffingtonPost: "Beat the pollution with the Plume Air app".

1. Data appears to correlate reasonably well with Airnow.gov. I've tried other apps like Air Visual that don't appear to correlate with anything and give nonsensical readings.

2. You need to have more options when programing locations and there needs to be a setting where you can input your health information and set it up so the app will alert the air quality.2020.08 update.

3. Appears to waste a lot of space (may be different for someone with larger font setting on their phone, my font is set to extra small, so there's a lot of dead space).

4. Your phone probably doesn't know.It's a useful app, but I do question the accuracy of its live data.

5. I'm in the middle of the California wildfires, and I've seen this app read much lower than Airnow, only to retroactively update its historical readings.

6. It behaves as if it is providing fake numbers or the data lags hours.

7. Anyone using this app to plan outdoor activities is either getting good data or rubbish.

8. But seriously, what's with the big stupid ugly cartoon head taking up half the widget real estate?I can't attest to the accuracy, based on what I see published elsewhere, it's not "wrong".

9. We are, right now, experiencing hazardous air quality as measured by dozens of open-data air monitors in this town, and your app said, "moderate" pollution, and recommended exercise outdoors.

10. They bring up nothing.This app was installed on two of my phones, using different accounts names.

11. And when this happens, it's always that the live reading is low! This is very frustrating and dangerous if the app is consistently on the low side.

1. Fix Plume Labs Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Plume Labs: Restarting the app will resolve most errors.
2. Update the Plume Labs App. Here is how:
   1. On Android goto PlayStore » Search for "Plume Labs" » Open Plume Labs: Air Quality App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plume Labs » click "UPDATE".
3. Clear Plume Labs: Air Quality App app cache: Clearing cached data will force your app to retrieve the latest data directly from Plume Labs servers.
   1. On Android, goto Settings » Apps » Select "Plume Labs: Air Quality App" » click Storage » click "Clear Cache".
4. Check Plume Labs app permissions. If any of these permissions required to use your device's features are disenabled, Plume Labs might not work.
5. Uninstall and reinstall Plume Labs. If nothing else has worked, completely uninstall Plume Labs then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Plume Labs not working

2. Fix Plume Labs Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Plume Labs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Plume Labs not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Plume Labs may not be able to connect to the Internet when running in the background.