Contact Aria Air Update Customer Service

Why should I report an Issue with Aria Air Update?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fitbit, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Aria Air Update App allows you to update the firmware on your Fitbit Aria Air smart scale to the latest available version.

2. Simply download the app and follow the simple on-screen instructions to update your scale to the latest firmware.

1. Please make an offline mode bc that is unacceptable.I will never have another fitbit, I really liked the one I had it was nice keeping up with my sleep and my excerise but futbit took the app off my phone and wanted me to get a new phone in order to have the app and I'm not buying a new phone just so I can have the fitbit app I did have.It updated my Aria Air to the latest firmware and now it's more reliable.

2. I had a problem with the Bluetooth connection having to restart my phone every time I weighed, hopefully this firmware update will fix the issue.Update glitch Whenever I open the app it always asks to update software with the scales.

3. To update firmware, I have to allow Fitbit scale to know where I am going? Where I am now? Fitbit needs to fix this.

4. Is this fitbit premium only ? If so it should have stated this before purchase.At first I didnt think this was working but then I updated my fitbit device original app and then synced the scale through there after my app was updated to the premium which came with the scale and all was good.

5. Not sure why a separate app is required to do this, but it works! Just wish I could see the latest update date so I didn't have to guess when a new update occurred and if I need to update my Aria Air.

6. And, I uninstalled the app from my Android phone.I just got mine from Amazon this Christmas and stumbled upon this app and found a new firmware update.

7. I have a regular scale but really wanted the interfaceYou need to make it easier to setup aria first generation.

8. It will not allow an update to the scale unless I allow the app to have access to my location.

9. I went thru hell thinking I had to Bluetooth the scale to my phone.

10. I have the fitbit app but I was lead to believe I needed an app just for the scale.

11. I downloaded the aria air app, but realized it was only an update that I didn't need.

1. Fix Aria Air Update Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Aria Air Update: Restarting the app will resolve most errors.
2. Update the Aria Air Update App. Here is how:
   1. On Android goto PlayStore » Search for "Aria Air Update" » Open Aria Air Update » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aria Air Update » click "UPDATE".
3. Clear Aria Air Update app cache: Clearing cached data will force your app to retrieve the latest data directly from Aria Air Update servers.
   1. On Android, goto Settings » Apps » Select "Aria Air Update" » click Storage » click "Clear Cache".
4. Check Aria Air Update app permissions. If any of these permissions required to use your device's features are disenabled, Aria Air Update might not work.
5. Uninstall and reinstall Aria Air Update. If nothing else has worked, completely uninstall Aria Air Update then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Aria Air Update not working

2. Fix Aria Air Update Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Aria Air Update be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Aria Air Update not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Aria Air Update may not be able to connect to the Internet when running in the background.