Published by PLIGENCE on Jun 10, 2024

Report an issue with Privacy Defender.
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Why should I report an Issue with Privacy Defender - Security?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PLIGENCE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Privacy Defender - Security image 1 contact Privacy Defender - Security image 2

Privacy Defender Customer Insights

1. Thank you.Edit Reviews Over 1 of best Apps I used so far 1 of the best I will ever be using I fixed mobile Firewall Setup It's ( ACTIVED) I didn't know it was a VPN setup Well dam This makes this app even more better extra layer of security!! Awesome ๐Ÿ˜Ž** I bought a 1mo subsc.

2. Great app keep up the good work!Been using this app for a while, the free version, and i really love it, it protects my devices greatly, much needed, I'm gonna buy the paid version now, i highly recommend!!โ˜…Update::: it is working so much better.

3. Thanks!This app seemed to work well and some time after, I upgraded with a paid subscription since I've had issues in the past and present with my phone being hacked.

4. It does interfere with my regular functions on my phone and having to shut off the app every time I want to look something up on Google is time consuming.

5. I downloaded the free version because I picked up a virus on airport wifi and Norton didn't pick it up despite costing $20 up front.

6. Thank you! ๐Ÿ™‚ However, when eye open the app and then clear my recents, it will disable the service and always turn my web security off.

7. My point is the apps it shows accessed my mic and camera don't show up in the blocking options' list of apps.

8. I don't usually write app reviews but this seriously saved me time and stress.Thank you for responding to the issues that I mentioned.

9. But I am uninstalling this as of now bc the app traffic control and app lock features do not work as it's displayed.

10. And yet, there's no option to disable those apps that are supposedly accessing my mic and camera.

11. Sadly, it's also a MASSIVE power hog! "Settings: Battery Usage" says THIS APP drained my battery in LESS THAN 7 HRS (full chg lasted 31 hrs prior to app install).

Steps to Troubleshoot & Fix Privacy Defender Issues

1. Fix Privacy Defender Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Privacy Defender: Restarting the app will resolve most errors.
  2. Update the Privacy Defender App. Here is how:
    1. On Android goto PlayStore » Search for "Privacy Defender" » Open Privacy Defender - Security » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Privacy Defender » click "UPDATE".
  3. Clear Privacy Defender - Security app cache: Clearing cached data will force your app to retrieve the latest data directly from Privacy Defender servers.
    1. On Android, goto Settings » Apps » Select "Privacy Defender - Security" » click Storage » click "Clear Cache".
  4. Check Privacy Defender app permissions. If any of these permissions required to use your device's features are disenabled, Privacy Defender might not work.
  5. Uninstall and reinstall Privacy Defender. If nothing else has worked, completely uninstall Privacy Defender then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Privacy Defender not working


2. Fix Privacy Defender Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Privacy Defender be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Privacy Defender not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Privacy Defender may not be able to connect to the Internet when running in the background.

Reported Issues