Contact Stella Dot Pay Customer Service

Why should I report an Issue with Stella Dot Pay?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hyperwallet Systems Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. great innovation, easy to accessLove this app.

1. Fix Stella Dot Pay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stella Dot Pay: Restarting the app will resolve most errors.
2. Update the Stella Dot Pay App. Here is how:
   1. On Android goto PlayStore » Search for "Stella Dot Pay" » Open Stella Dot Pay » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stella Dot Pay » click "UPDATE".
3. Clear Stella Dot Pay app cache: Clearing cached data will force your app to retrieve the latest data directly from Stella Dot Pay servers.
   1. On Android, goto Settings » Apps » Select "Stella Dot Pay" » click Storage » click "Clear Cache".
4. Check Stella Dot Pay app permissions. If any of these permissions required to use your device's features are disenabled, Stella Dot Pay might not work.
5. Uninstall and reinstall Stella Dot Pay. If nothing else has worked, completely uninstall Stella Dot Pay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stella Dot Pay not working

2. Fix Stella Dot Pay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stella Dot Pay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stella Dot Pay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stella Dot Pay may not be able to connect to the Internet when running in the background.