Published by Verderoot

Report an issue with The Meridian Lite.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with The Meridian Lite?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Verderoot to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact The Meridian Lite image 1 contact The Meridian Lite image 2

The Meridian Lite Customer Insights

1. If your want other meridians they run around $3.60 each.....Could you please add all basic meridians to this one that still works on my Android tablet...??? I DID pay for the thing with tablet in mind, as the print is rather small on my phone........But point location summary box is too small.It is more illustrated.this is very help for educational activity as a child .Nowhere is it stated what the difference is between the lite and the full version.

2. Take care - the Lite version ONLY includes the lung meridian.

3. Can you please make the similar for byol meridianYou only get one Meridian with this "free" edition.

4. I actually mailed the developer with no response.

5. I believe this borders on dishonesty.

Steps to Troubleshoot & Fix The Meridian Lite Issues

1. Fix The Meridian Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Meridian Lite: Restarting the app will resolve most errors.
  2. Update the The Meridian Lite App. Here is how:
    1. On Android goto PlayStore » Search for "The Meridian Lite" » Open The Meridian Lite » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Meridian Lite » click "UPDATE".
  3. Clear The Meridian Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from The Meridian Lite servers.
    1. On Android, goto Settings » Apps » Select "The Meridian Lite" » click Storage » click "Clear Cache".
  4. Check The Meridian Lite app permissions. If any of these permissions required to use your device's features are disenabled, The Meridian Lite might not work.
  5. Uninstall and reinstall The Meridian Lite. If nothing else has worked, completely uninstall The Meridian Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Meridian Lite not working


2. Fix The Meridian Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Meridian Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Meridian Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Meridian Lite may not be able to connect to the Internet when running in the background.

Reported Issues