Published by Orange Sénégal on Oct 28, 2024

Report an issue with Orange Money Partenaires.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Orange Money Partenaires?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Orange Sénégal to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Orange Money Partenaires Customer Insights

1. Great app with quality features, but it keeps less amount of past records of transactions.

Steps to Troubleshoot & Fix Orange Money Partenaires Issues

1. Fix Orange Money Partenaires Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Orange Money Partenaires: Restarting the app will resolve most errors.
  2. Update the Orange Money Partenaires App. Here is how:
    1. On Android goto PlayStore » Search for "Orange Money Partenaires" » Open Orange Money Partenaires » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orange Money Partenaires » click "UPDATE".
  3. Clear Orange Money Partenaires app cache: Clearing cached data will force your app to retrieve the latest data directly from Orange Money Partenaires servers.
    1. On Android, goto Settings » Apps » Select "Orange Money Partenaires" » click Storage » click "Clear Cache".
  4. Check Orange Money Partenaires app permissions. If any of these permissions required to use your device's features are disenabled, Orange Money Partenaires might not work.
  5. Uninstall and reinstall Orange Money Partenaires. If nothing else has worked, completely uninstall Orange Money Partenaires then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Orange Money Partenaires not working


2. Fix Orange Money Partenaires Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Orange Money Partenaires be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Orange Money Partenaires not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Orange Money Partenaires may not be able to connect to the Internet when running in the background.

Reported Issues