Published by Orange Sénégal on Aug 30, 2024

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Why should I report an Issue with Orange Max it - Sénégal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Orange Sénégal to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Orange Max it - Sénégal

1. - retrouver dans une seule app de tous vos usages Orange Money et de télécommunications. - l’usage en mode offline : vous pouvez utiliser votre appli Max it partout, même sans connexion internet!

2. Pour résumer, Orange et Moi devient Max it.

3. Mais mieux encore, à chacun son Max it!

Orange Max it Customer Insights

1. The most used some time are not responding.I really like the app great features works well would like to see more like this to come out from orange :)It's really helpful instead of going in different apps,you can find everything thereApp is always bugging and can't be used unless you log on to orange's data.Doesn't work because it won't register me.

2. There are others who live in Senegal who speak English only.Cannot really start the app as there is no option for converting from french to english.Sone features are not working.

3. Any app without language options is trash! Or does the app meant for only francophone speaking folks??? SMH!🤦🏾 ♂️Can't use it because no English button to convert from French.

4. Should be the option somewhere to choose EnglishEasy to manage multiple orange connections and recharge through orange money.

5. Why is it only in French? What happened to the English option.

6. I enter the sms code, but it still doesn't bring me to the main part of the app.

7. Additional bonuses also available.This app is not a universal language.

8. Only French.

Steps to Troubleshoot & Fix Orange Max it Issues

1. Fix Orange Max it Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Orange Max it: Restarting the app will resolve most errors.
  2. Update the Orange Max it App. Here is how:
    1. On Android goto PlayStore » Search for "Orange Max it" » Open Orange Max it - Sénégal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orange Max it » click "UPDATE".
  3. Clear Orange Max it - Sénégal app cache: Clearing cached data will force your app to retrieve the latest data directly from Orange Max it servers.
    1. On Android, goto Settings » Apps » Select "Orange Max it - Sénégal" » click Storage » click "Clear Cache".
  4. Check Orange Max it app permissions. If any of these permissions required to use your device's features are disenabled, Orange Max it might not work.
  5. Uninstall and reinstall Orange Max it. If nothing else has worked, completely uninstall Orange Max it then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Orange Max it not working


2. Fix Orange Max it Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Orange Max it be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Orange Max it not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Orange Max it may not be able to connect to the Internet when running in the background.

Reported Issues

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