Published by openvacs

Report an issue with OTO Global International Calls.
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Why should I report an Issue with OTO Global International Calls?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of openvacs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

OTO Global International Calls Customer Insights

1. I hope it's fixed .sad face.The app was working fine few months ago ... I had to reinstall, then I am stuck at the first verification step where I enter my phone number ... It always gives me an error message with "Check your network connection" error!!I downloaded it here in Korea but it's all in Korean and I don't know what it says.

2. I tried using a VPN the second time after uninstalling and reinstalling, but same thing happened.Not worked for ages - poor support Worked fine for a while then kept throwing the same error asking to check connection.

3. its great for when i need to call service numbers back home for banking etc, or just when i want to call my mom, who doesn't do well with technology and likes to talk on a land line.Worst experience ever.

4. I've wasted too much time and energy with this app not working!The past month the quality of the phone calls was not good.

5. Thank you in advance.I've been trying to make a call to Seoul over one hour after I purchased $4.99 credit.

6. Not a good thing.been using this app for 3 years works perfect everytime love it.

7. left WITHOUT any connection!!!!!! It shows "connecting" window for a few seconds, then just ENDS the call by itself.

8. 2 months stress.Fine when I first installed in one country.

9. Have been loyal user for years but once I needed some basic support then I got explicitly ignored.

10. i'm living far away from home and international calls are expensive and paying for credits or calling cards is annoying.

11. In the account page once I send a inquiry they replied only once after many days, telling me to contact them by email.

Steps to Troubleshoot & Fix OTO Global International Calls Issues

1. Fix OTO Global International Calls Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OTO Global International Calls: Restarting the app will resolve most errors.
  2. Update the OTO Global International Calls App. Here is how:
    1. On Android goto PlayStore » Search for "OTO Global International Calls" » Open OTO Global International Calls » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OTO Global International Calls » click "UPDATE".
  3. Clear OTO Global International Calls app cache: Clearing cached data will force your app to retrieve the latest data directly from OTO Global International Calls servers.
    1. On Android, goto Settings » Apps » Select "OTO Global International Calls" » click Storage » click "Clear Cache".
  4. Check OTO Global International Calls app permissions. If any of these permissions required to use your device's features are disenabled, OTO Global International Calls might not work.
  5. Uninstall and reinstall OTO Global International Calls. If nothing else has worked, completely uninstall OTO Global International Calls then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OTO Global International Calls not working


2. Fix OTO Global International Calls Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OTO Global International Calls be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OTO Global International Calls not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OTO Global International Calls may not be able to connect to the Internet when running in the background.

Reported Issues