Contact Call Connect Customer Service

Why should I report an Issue with Call Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Proximus to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Using my Airtel broadband username and password user name and password is invalid message get several time.

2. Secondly if you are using Internet calling service voice quality is worse even WhatsApp is better that this service.

3. First of all no proper documentation available on Proximus site for user configuration and account setup.

4. Every time if you change settings then you need to wait for Technician call to fix issue.

5. some time you are in conversation and other party voice is gone for few seconds.

6. always showing wrong user ID and password.

7. worst app.Hello what is username and password how is to create.

8. Worst Service.

9. Thinking to switch service.

10. Even tech support is terribleunable to login.

1. Fix Call Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Call Connect: Restarting the app will resolve most errors.
2. Update the Call Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Call Connect" » Open Call Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Call Connect » click "UPDATE".
3. Clear Call Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Call Connect servers.
   1. On Android, goto Settings » Apps » Select "Call Connect" » click Storage » click "Clear Cache".
4. Check Call Connect app permissions. If any of these permissions required to use your device's features are disenabled, Call Connect might not work.
5. Uninstall and reinstall Call Connect. If nothing else has worked, completely uninstall Call Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Call Connect not working

2. Fix Call Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Call Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Call Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Call Connect may not be able to connect to the Internet when running in the background.