Published by Premiere Global Services, Inc.

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with GlobalMeet?



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Why chat with our AI GlobalMeet Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of GlobalMeet.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Audio just gets drowned out over road noise while driving because of the lack of BT connectivity.First class meeting experience - the various audio connectivity along with the ability to see a presentation on one's mobile makes working remotely a breeze and travelling on-site somewhat redundant.Really enjoying the new app, having the option to use VoIP or call me is great.

2. Love how I can still see screen share in the app and dont need to be tied to my desk!Horrible! App is not respove quite frequently, connection screen becomes faded white as if something is wrong, the option of dialing from my phone is grayed out whereas other options fail.

3. The app auto switches audio to phone speakers instead of headset.

4. It also makes all the phone sounds -usually going through the headset when plugged- going through the phone speakers.

5. Isn't there a option for the presenter to mute all guest talks and have a separate option for raising hand when there's anything to question or interrupt?? We are using this for college online classes and we expect for better experience.Can't see video.

6. When clicking the speakers button during a call to go speakers then clicking it again to go back to headset, the sound goes back to the headset for a split second and switches back to speaker.

7. Very disappointingThis app has been altered it is not what it is supposed to be it where you login for you set conference time at no matter what location you are and everybody talks on it without seeing who it is it's like walkie talkie type who the hell altered I am also certain I have partnership in this.

8. Please contact me if you need any other info to fix this show-stopper bug.Fantastic app....does the job what other claim but fail miserably.

9. Joining a meeting is extremely easy and I need not to open my laptop, the app does it all.

10. Audio quality is also pretty good and I never came across any lag or drop.

11. Useless.Audio problem.

Steps to Troubleshoot & Fix GlobalMeet Issues

1. Fix GlobalMeet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GlobalMeet: Restarting the app will resolve most errors.
  2. Update the GlobalMeet App. Here is how:
    1. On Android goto PlayStore » Search for "GlobalMeet" » Open GlobalMeet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GlobalMeet » click "UPDATE".
  3. Clear GlobalMeet app cache: Clearing cached data will force your app to retrieve the latest data directly from GlobalMeet servers.
    1. On Android, goto Settings » Apps » Select "GlobalMeet" » click Storage » click "Clear Cache".
  4. Check GlobalMeet app permissions. If any of these permissions required to use your device's features are disenabled, GlobalMeet might not work.
  5. Uninstall and reinstall GlobalMeet. If nothing else has worked, completely uninstall GlobalMeet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GlobalMeet not working


2. Fix GlobalMeet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GlobalMeet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GlobalMeet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GlobalMeet may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!