Published by Jiji Group on Aug 15, 2024

Report an issue with Jiji Tanzania.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Jiji Tanzania: Buy&Sell Online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jiji Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Jiji Tanzania: Buy&Sell Online image 1 contact Jiji Tanzania: Buy&Sell Online image 2

About Jiji Tanzania: Buy&Sell Online

1. If you run into any problems with a seller, you can report us and Jiji Team will check this seller as soon as possible.

2. It is the biggest free online classified with an advanced security system.

3. Jiji. co. tz is the best place to sell anything to real people.

4. Make good photos of your goods, write clear and detailed description.

5. We provide a simple hassle-free solution to sell and buy almost anything. 4.

6. We are highly focused on the security and can solve any issues in short-terms.

7. Answer the messages and calls from your clients!

8. That’s why we ask you, kindly, to leave a review after purchasing.

9. Don’t make your buyer wait for your message for days.

10. Be online or get SMS notifications on your messages.

Jiji Tanzania Customer Insights

1. Thank you.The app has a lot of bugs, cant confirm my email I've resent the verification link hundred times clicked on it and nothing happens, had another account couldn't change phone number I had to create a new one which I'm in a loop resending the verification email for my email.I thnk The app could now use more exposer to There wider customers add whatsapp number direct to profile that will be helpfull not only chats done on jiji inbox..Good service and Customer careThis app is very useful to the customers and entrepreneurs.The best and coolest app for business in Tanzania, but this app should be updated to notify seller and buyer when a message is sent/delivered on time; no need for user to open app to see if message is sent/delivered.

2. ThanksSupport the call without use of dataVery bad experience! Tried to change my phone number, but they kept asking for verification message from the previous number which I obviously do not have, otherwise I wouldn't need to change it! They ended blocking my account and demanding for my ID? Really? Personal ID's can be used for impersonation crimes! Why would I send my PERSONAL ID's to who knows who? Doesn't really make any sense tbh! They just made the app really frustrating to use.Such an Awesome App to Use.

3. The App is Awesome 👌Help full, creates a better connection between buyer and seller, no profit i yet through this app with patience i think it help people in major way, would also recommend a bid and buy type option as were sellers can have a bidding point help sell quicker hot deals.

4. This App worth it, but consider for next update about AUTO REPLY MESSAGES that we can keep it up with our customers, also you may add AUTO CHANGE TOP PLUS ADS for premium as an option will be great.

5. Please if possible change it so that when you accidentally touch it it doesn't clear all your ads info.

6. Having being posted needs time.

7. I would like to suggest some changes about clear when posting ads.

8. It has helped me to build up my Business.

9. Otherwise keep it up.

10. And some situations come up with deadlines.

11. My personnal opinion.

Steps to Troubleshoot & Fix Jiji Tanzania Issues

1. Fix Jiji Tanzania Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jiji Tanzania: Restarting the app will resolve most errors.
  2. Update the Jiji Tanzania App. Here is how:
    1. On Android goto PlayStore » Search for "Jiji Tanzania" » Open Jiji Tanzania: Buy&Sell Online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jiji Tanzania » click "UPDATE".
  3. Clear Jiji Tanzania: Buy&Sell Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Jiji Tanzania servers.
    1. On Android, goto Settings » Apps » Select "Jiji Tanzania: Buy&Sell Online" » click Storage » click "Clear Cache".
  4. Check Jiji Tanzania app permissions. If any of these permissions required to use your device's features are disenabled, Jiji Tanzania might not work.
  5. Uninstall and reinstall Jiji Tanzania. If nothing else has worked, completely uninstall Jiji Tanzania then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jiji Tanzania not working


2. Fix Jiji Tanzania Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jiji Tanzania be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jiji Tanzania not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jiji Tanzania may not be able to connect to the Internet when running in the background.

Reported Issues