Published by eBay Classifieds Group on Nov 27, 2024

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Why should I report an Issue with Kijiji: Buy and sell local?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eBay Classifieds Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kijiji: Buy and sell local image 1 contact Kijiji: Buy and sell local image 2

About Kijiji: Buy and sell local

1. With the all new Kijiji app, you can shop, sell, browse, and trade up second hand items from home, on the go, and wherever you are in Canada.

2. We’ve added new features for you to easily shop the things you love and sell the things you’re ready to let go of—right in your neighbourhood.

3. You’ll find new and second hand items, cars, trucks, services, electronics, auto parts, home, and real estate. In the market?

4. Set your search radius and buy, sell, and trade up with neighbours in local spots that you know and love.

5. Easily find brands you love without the brand new price in 400+ categories.

6. Redesigned for faster sales & easier finds. Download now. BUY. SELL.

7. List your home or browse for your dream place within seconds after downloading the app.

8. TRADE UP — ALL ON CANADA’S ORIGINAL MARKETPLACE (est.

9. Come and join millions of Canadians on the Kijiji app!

10. Download the all new Kijiji app today.

11. It takes less than 60 seconds!

Kijiji Customer Insights

1. Edit - the tiny ribbon with no label...? Yeah, not user-friendly at all...No way to include additional search parameters in the saved history of recent searches; no way to save specific searches other than as "notifications" (thank you, but I don't need notifications); no way to delete some unnecessary recent searches; ads are very intrusive.

2. No matter what you try to search, it comes up saying no results, and you get very little ad views so I just ended up just un installing.Disappointed In this new version.

3. Your devs clearly has no idea how users actually use this app, you've taken the most important feature, saved searches, and buried it a whole level deeper than it was before, and thats IF it works.

4. Can it not save some favourite searches or something...? The changes keep making it harder to use the app, it seems to be less user friendly than it was.

5. I just list it here anyway for extra exposure, but now the search feature doesn't even work at all.

6. Search feature doesn't work neither, doesn't matter what I search.

7. If I want to search for pedals and amps, I have to first search for music and then have to select a filter, apply it, and then save it; all before getting to the search I want.

8. Update; even worse layout, adds are everywhere, repeat posts... This app is absolute garbage, so many sponsored ads, so many pop ups, scrolling is interrupted constantly.

9. I will likely use this app less and less if it does not get corrected.Since latest update half of the postings that come up are listed in the wrong region, they say they are from my province until you click on them, then it jumps to a different province.

10. And now, the Yukon has totally disappeared!! Only sponsored ads listed when you search and category.

11. One key issue I find is when saving a search for cars, it does not save the model only the make.

Steps to Troubleshoot & Fix Kijiji Issues

1. Fix Kijiji Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kijiji: Restarting the app will resolve most errors.
  2. Update the Kijiji App. Here is how:
    1. On Android goto PlayStore » Search for "Kijiji" » Open Kijiji: Buy and sell local » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kijiji » click "UPDATE".
  3. Clear Kijiji: Buy and sell local app cache: Clearing cached data will force your app to retrieve the latest data directly from Kijiji servers.
    1. On Android, goto Settings » Apps » Select "Kijiji: Buy and sell local" » click Storage » click "Clear Cache".
  4. Check Kijiji app permissions. If any of these permissions required to use your device's features are disenabled, Kijiji might not work.
  5. Uninstall and reinstall Kijiji. If nothing else has worked, completely uninstall Kijiji then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kijiji not working


2. Fix Kijiji Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kijiji be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kijiji not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kijiji may not be able to connect to the Internet when running in the background.

Reported Issues