Published by Jiji Group on Oct 17, 2024

Report an issue with Jiji Nigeria.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Jiji Nigeria: Buy&Sell Online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jiji Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Jiji Nigeria: Buy&Sell Online image 1 contact Jiji Nigeria: Buy&Sell Online image 2

About Jiji Nigeria: Buy&Sell Online

1. Whether you’re looking for affordable buys or make money selling, simply download the Jiji App to get started! New to Jiji?

2. Give your business a boost – use Premium Services to promote your products and reach 100x more interested customers all over the country!

3. Millions of ads in 16 product categories – whatever you need is definitely available on Jiji!

4. Hundreds of thousands of sellers are online to offer their products and help you with the selection!

5. Sign up now and discover an exciting world of easy online deals!

6. Order diverse services from people around Nigeria to close any task effortlessly! Ready to give us a try?

7. Buy and sell literally anything in Nigeria with Jiji!

8. Pay on delivery – discuss with the seller delivery options and pay only after inspecting the product.

9. Leave, check, and discuss feedback about the sellers so that all are aware of their reliability.

10. Start your own business – all you need to do is register.

11. No extra actions, clients are waiting for you to offer something!

Jiji Nigeria Customer Insights

1. 😡😡😡😡Good app for buyers and sellers ... The only problem is the so called 'account managers' and Customer service/care ..The managers are ill-mannered! and the customer care don't reply messages ! I would have rated 5 star ..but no ! Your employees are not helpful! Fix that first.Since i updated to this new app,whenever am making use of it suddenly "App have stopped working" will pop on and it will close my app and it makes me start whatever am doing afresh from begining again.The app is great and all but it keeps blocking my ads and telling me my phone number in inactive and when i try to change the number, it never works.

2. Idk what to do anymore as it seems my ads won't be uploaded until this problem is solvedThey removed the manager's callback option from the main menu, leaving all the adverts not visible to the general public.

3. If the app, can't protect there customers from bad feedback... I don't see it as good platform for marketing..I think you guys should rollback to the previous update as, it's more stable.

4. I'd really love to see that done and I'm convinced it'll be loved by most users while contributing to the greatness of the company.This is a thrash, just kept crashing when opened and unable to do anything meaningful on it.

5. But wouldn't it be better if we had an option to include a second mobile number? That's my only opinion though.

6. I even tried to create another account but it wont let me use the same number for multiple accounts.

7. One love JijiThe app update is getting more frustrating on the basic operations.

8. Editing ads are impossible, adequate info on declined apps are of no precision...just irritatingly annoying.

9. If this is worked, I rate it better.This app and management don't protect their customers.

10. This current update crashes excessively.

11. Currently, it offers more visibility than most ad sites even with the free subscription plan.

Steps to Troubleshoot & Fix Jiji Nigeria Issues

1. Fix Jiji Nigeria Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jiji Nigeria: Restarting the app will resolve most errors.
  2. Update the Jiji Nigeria App. Here is how:
    1. On Android goto PlayStore » Search for "Jiji Nigeria" » Open Jiji Nigeria: Buy&Sell Online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jiji Nigeria » click "UPDATE".
  3. Clear Jiji Nigeria: Buy&Sell Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Jiji Nigeria servers.
    1. On Android, goto Settings » Apps » Select "Jiji Nigeria: Buy&Sell Online" » click Storage » click "Clear Cache".
  4. Check Jiji Nigeria app permissions. If any of these permissions required to use your device's features are disenabled, Jiji Nigeria might not work.
  5. Uninstall and reinstall Jiji Nigeria. If nothing else has worked, completely uninstall Jiji Nigeria then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jiji Nigeria not working


2. Fix Jiji Nigeria Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jiji Nigeria be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jiji Nigeria not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jiji Nigeria may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I made a mistake in my email address:
    This is the right email address:salomeakpan37@redacted pls help me correct it. Thanks

    — by Salome akpan 2 years ago