Contact Jiji Kenya Customer Service

Why should I report an Issue with Jiji Kenya: Buy & Sell Online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jiji Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you run into any problems with a seller, you can report us and Jiji Team will check this seller as soon as possible.

2. It is the biggest free online classified with an advanced security system.

3. Jiji. co. ke is the best place to sell anything to real people.

4. Make good photos of your goods, write clear and detailed description.

5. We provide a simple hassle-free solution to sell and buy almost anything. 4.

6. We are highly focused on the security and can solve any issues in short-terms.

7. Answer the messages and calls from your clients!

8. That’s why we ask you, kindly, to leave a review after purchasing.

9. Don’t make your buyer wait for your message for days.

10. Be online or get SMS notifications on your messages.

1. Accountability and transparency matters.From my experience with online marketing, this is the only app with selfish employees calling now and then for payment and upgrade your payment and so on,but when they suspended your account they don't give reasons, no employee is calling, they now treat you like a garbageDoing well but has a few major drawbacks.

2. Been trying to sell but it refuses to accept my jpg photos which are far less than 5mb?Deceptive Ad Boost and Safety Concerns My experience with the Jiji Kenya app and its ad boost feature has been disappointing.

3. Initially it was good, the recent updates have not addressed the issue! The user experience is not good at the moment.I feel like the latest version has terribly lower quality images.

4. Keep up.The App is Okay but i DON'T appreciate being called every now and then almost daily by their team and especially any random time they feel like, despite having told them not to do this.

5. The back arrow & reverse key misses the last step and instead returns me to the homepage; Forcing me to keep re-selection options.

6. Additionally, there are safety concerns on the app, with many scammer users operating, making it unsafe.

7. They keep calling you to upgrade the ads even when you've told them you don't want to.

8. Users have to open each advert to load a better/readable image.

9. If possible, I would give this appIntrusion of privacy, unnecessary and incessant calls, and removal of your ads, once you don't buy their packages.

10. For example, it counts the seller's views/impressions on their own ads and adds it to the statistics.Best Buying and selling platform so far.

11. We get genuine deals but it is not a must to open your door everytime a marketer opens.

1. Fix Jiji Kenya Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jiji Kenya: Restarting the app will resolve most errors.
2. Update the Jiji Kenya App. Here is how:
   1. On Android goto PlayStore » Search for "Jiji Kenya" » Open Jiji Kenya: Buy & Sell Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jiji Kenya » click "UPDATE".
3. Clear Jiji Kenya: Buy & Sell Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Jiji Kenya servers.
   1. On Android, goto Settings » Apps » Select "Jiji Kenya: Buy & Sell Online" » click Storage » click "Clear Cache".
4. Check Jiji Kenya app permissions. If any of these permissions required to use your device's features are disenabled, Jiji Kenya might not work.
5. Uninstall and reinstall Jiji Kenya. If nothing else has worked, completely uninstall Jiji Kenya then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jiji Kenya not working

2. Fix Jiji Kenya Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jiji Kenya be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jiji Kenya not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jiji Kenya may not be able to connect to the Internet when running in the background.