Published by Word Office - Office Reader - Document Viewer on Feb 21, 2024

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Why should I report an Issue with Word Office - Docx Reader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Word Office - Office Reader - Document Viewer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Word Office Customer Insights

1. simple & useful, the best app to open my PDF files, Word files, Excel files, Powerpoint files, Docs files due to its nice features.One of the best MS app, All Office in one place.

2. not really functional , Xiaomi note 10 proVery bad app it didn't show my files here ....it show no files...but i have many files ...it was very difficult to me ....very worst app...i lost all my files ....no files show in this appaVery bad.

3. The developers really did well! Good Apps Word Office - words,pdf,excel,slide,note,sheet,powerpoint.

4. Mostly it doesn't open files and when it does its half blank.

5. I will uninstall due to that.Bult in File browser shows empty page with no option to navigate.

6. Like there are 3 folders of downloads, 2 folders of Bluetooth, etcWhen i downloaded it, they wanted ny credit card number.

7. Loaded doc file from external file browser, but now its shows black stains on a text.

8. PDF, MS, Excel, Powerpoint r of great features.

9. Great App.Very Useful & Great app it works very smoothly.

10. In my opinion if they say "free" your credit card shouldn't be asked for.

11. Thank You.I want all download documents at one place but they are not at one place.

Steps to Troubleshoot & Fix Word Office Issues

1. Fix Word Office Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Word Office: Restarting the app will resolve most errors.
  2. Update the Word Office App. Here is how:
    1. On Android goto PlayStore » Search for "Word Office" » Open Word Office - Docx Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Word Office » click "UPDATE".
  3. Clear Word Office - Docx Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from Word Office servers.
    1. On Android, goto Settings » Apps » Select "Word Office - Docx Reader" » click Storage » click "Clear Cache".
  4. Check Word Office app permissions. If any of these permissions required to use your device's features are disenabled, Word Office might not work.
  5. Uninstall and reinstall Word Office. If nothing else has worked, completely uninstall Word Office then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Word Office not working


2. Fix Word Office Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Word Office be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Word Office not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Word Office may not be able to connect to the Internet when running in the background.

Reported Issues