Published by NVA Developer on Jul 9, 2024

Report an issue with NVA Vision Benefits Member App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with NVA Vision Benefits Member App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NVA Developer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NVA Vision Benefits Member App image 1 contact NVA Vision Benefits Member App image 2

NVA Vision Benefits Member App Customer Insights

1. Absolutely ridiculous...App will not allow me to use Forgot Password function... Just constant error when trying to use that function Cannot login so app is worthlessEasy to use app..convenientNot letting me register.

2. Once it has those features it'd be 5 star worthy.It keeps forgetting my password says its incorrect... i reset it 7 times! After logging out i have to redo password im my acct... every time.

3. Only getting 4 stars because it lacks a couple things I can do on the website.

4. Went thru all menus and things seemed ok.

5. I read the reviews..but SO FAR the app has worked on first open and log in.

6. Since I'm 64 I would have to press the arrow key over 900 times to get to my month of birth.

7. Please fix....Can't type in birthday.

Steps to Troubleshoot & Fix NVA Vision Benefits Member App Issues

1. Fix NVA Vision Benefits Member App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NVA Vision Benefits Member App: Restarting the app will resolve most errors.
  2. Update the NVA Vision Benefits Member App App. Here is how:
    1. On Android goto PlayStore » Search for "NVA Vision Benefits Member App" » Open NVA Vision Benefits Member App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NVA Vision Benefits Member App » click "UPDATE".
  3. Clear NVA Vision Benefits Member App app cache: Clearing cached data will force your app to retrieve the latest data directly from NVA Vision Benefits Member App servers.
    1. On Android, goto Settings » Apps » Select "NVA Vision Benefits Member App" » click Storage » click "Clear Cache".
  4. Check NVA Vision Benefits Member App app permissions. If any of these permissions required to use your device's features are disenabled, NVA Vision Benefits Member App might not work.
  5. Uninstall and reinstall NVA Vision Benefits Member App. If nothing else has worked, completely uninstall NVA Vision Benefits Member App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NVA Vision Benefits Member App not working


2. Fix NVA Vision Benefits Member App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NVA Vision Benefits Member App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NVA Vision Benefits Member App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NVA Vision Benefits Member App may not be able to connect to the Internet when running in the background.

Reported Issues