Contact South Beach Diet Tracker Customer Service

Why should I report an Issue with South Beach Diet Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SBD ENTERPRISES, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Sometimes you have to enter in the nutritional values for the foods you scan, including some of their own products, but once you do it one time, it's there for good.

2. I know you want people to buy your prepackaged food (all of which is listed to log), but then don't advertise this as an app for the diet or new books as they come out.

3. The scanner hardly recognizes any of the foods I try to scan whether it is a food on its own or something I want to use in a recipe.

4. I bought the new South Beach book and thought this app would be a seemless addition to the diet plan.

5. When I enter my own food choice, how can I delete it? I've had to edit a couple of them and when I hit update, it makes a new entry, it doesn't overwrite.

6. You have to create it somewhere else, figure out the nutritional data and then manually enter that by creating a new food.

7. The frustration of using this app makes me want to quit the diet altogether!!!!! Please make it more user friendly.

8. Some of the foods they send you are labeled in phases, however, the books mention nothing about it now!if you like endless pop up advertising, you'll LOVE this app.

9. Ads are well placed and not intrusive.Used to love this app and South Beach Diet.

10. South Beach is sending in a ticket...but in the mean time I can't get DIY to work at all.

11. DON'T TRUST THE APP OR SOUTH BEACH DIET.

1. Fix South Beach Diet Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart South Beach Diet Tracker: Restarting the app will resolve most errors.
2. Update the South Beach Diet Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "South Beach Diet Tracker" » Open South Beach Diet Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for South Beach Diet Tracker » click "UPDATE".
3. Clear South Beach Diet Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from South Beach Diet Tracker servers.
   1. On Android, goto Settings » Apps » Select "South Beach Diet Tracker" » click Storage » click "Clear Cache".
4. Check South Beach Diet Tracker app permissions. If any of these permissions required to use your device's features are disenabled, South Beach Diet Tracker might not work.
5. Uninstall and reinstall South Beach Diet Tracker. If nothing else has worked, completely uninstall South Beach Diet Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing South Beach Diet Tracker not working

2. Fix South Beach Diet Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make South Beach Diet Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to South Beach Diet Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, South Beach Diet Tracker may not be able to connect to the Internet when running in the background.