Contact BODi Customer Service

Why should I report an Issue with BODi by Beachbody?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Beachbody, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I switched from Peloton and the Beachbody contents far superior but it is annoying having to search for a workout you liked by using filters or searching programs.

2. Needs a way to bookmark workouts to return to favorite OR be able to start a previously completed workout FROM your workout logs.

3. I love having my workout AND nutrition programs all in one place.

4. Music is way TOO LOUD for me to hear instructions from the trainer as I'm bent down and would rather not strain my neck to look up at the TV! Fix this! Also I have a BBOD membership but it doesn't show up on my membership page?! I ordered through Google Play but still.

5. Was hoping for an offline download for workouts where wifi is not good, can't seem to find an option.The programs are great.

6. Non block programs don't behave the same & you have to look at a PDF to find the correct next workout, which is not ideal.

7. The workouts themselves are great, and I like that my workout is logged automatically when I finish.

8. I get logged out every day, I have trouble synching my workouts, and there is no point in logging my nutrition, weight, or other progress because there is no way to compare your data.

9. I like how the BODi blocks subscribe you to the block and it's easy to get back to and know what your next workout is.

10. I have to go into the app setting and force stop it every time.The program portion of the app is incredible! The recent integration of Challenge Groups still leaves much to be desired.

11. That's obvious!I enjoy the wide variety of workouts and that I can track meals and exercises.

1. Fix BODi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BODi: Restarting the app will resolve most errors.
2. Update the BODi App. Here is how:
   1. On Android goto PlayStore » Search for "BODi" » Open BODi by Beachbody » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BODi » click "UPDATE".
3. Clear BODi by Beachbody app cache: Clearing cached data will force your app to retrieve the latest data directly from BODi servers.
   1. On Android, goto Settings » Apps » Select "BODi by Beachbody" » click Storage » click "Clear Cache".
4. Check BODi app permissions. If any of these permissions required to use your device's features are disenabled, BODi might not work.
5. Uninstall and reinstall BODi. If nothing else has worked, completely uninstall BODi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BODi not working

2. Fix BODi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BODi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BODi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BODi may not be able to connect to the Internet when running in the background.