Published by Hypebeast Hong Kong Limited on Dec 2, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hypebeast Hong Kong Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HBX | Globally Curated Fashion

1. Browse and shop from over 200 of the world's leading luxury, contemporary, streetwear fashion and lifestyle brands for men, women and kids, including: Loewe, Burberry, Bottega Veneta, Maison Margiela, Off-White, Stone Island, Stussy, Nike and New Balance.

2. Featuring over 15,000 products across clothing, shoes, bags, accessories and lifestyle with new items added daily, stay connected to receive instant alerts to the latest products dropping at HBX.

3. The app is available in five languages: English, Traditional Chinese, Simplified Chinese, Korean and Japanese. • Turn on push notifications to receive instant updates on our latest product drops and exclusive promotions. • Join our HBX Pro program to start earning points for every purchase to level up and receive exclusive VIP benefits. • Create an account with us and add your favourite products to a wishlist of your choice. • Share your favourite products to Instagram Stories, Facebook, or Messages. • Find the suggested size that best fits you based on your body measurements. • Securely save and manage multiple shipping addresses as well as your preferred credit cards to make your shopping experience hassle-free. • Checkout using Google Pay for an easy, secure and private way to pay. • Connect with our customer support team for any inquiries. • Track your package for the latest updates on your shipment in the order history. • Please take a moment to rate and review our app.

HBX | Globally Curated Fashion Customer Insights

1. Hope these issues are resolved soon, if not I'll send in my resume :)I LOVE THIS APP SO MUCH!! but one small problem, when I wanna send a photo it said "allow acess" but I did! I need help! It looks like a bug crash.It's a minimalistic and very clear structured application.

2. Good luck shopping using this app, will constantly log you out while using, has an insanely hard time loading, even if you just had the same exact thing loaded moments before, guaranteed a waste of time, & when they sent me a horribly misstitched shirt, they barely recompensated me for just the shipping, much less the shirt.

3. CLEARTEXT https issues, text that doesn't autosize correct on smaller devices (have you tested on a Fold 3 device?).

4. As an Android developer, I would love to work as a contractor because the product has potential, but the execution is the issue.

5. I love that I can buy cool brands such as C2H4, Marcelo B etc.

6. but it kept crashing all the time.Great app, have a lot of feature that I like.

7. App doesnt work & degrades in quality with time.

8. If you're looking forward to buy the newest and mostly demanded clothes, accessories or bodycare products it's definitely an app that you should download.

9. If u love fashion street wear.

10. Unsable! Why should I even bother tapping on the push message when I can NEVER see the content because there is a timeout.

11. It keeps timing out and doesn't fill in fields.

Steps to Troubleshoot & Fix HBX | Globally Curated Fashion Issues

1. Fix HBX | Globally Curated Fashion Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HBX | Globally Curated Fashion: Restarting the app will resolve most errors.
  2. Update the HBX | Globally Curated Fashion App. Here is how:
    1. On Android goto PlayStore » Search for "HBX | Globally Curated Fashion" » Open HBX | Globally Curated Fashion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HBX | Globally Curated Fashion » click "UPDATE".
  3. Clear HBX | Globally Curated Fashion app cache: Clearing cached data will force your app to retrieve the latest data directly from HBX | Globally Curated Fashion servers.
    1. On Android, goto Settings » Apps » Select "HBX | Globally Curated Fashion" » click Storage » click "Clear Cache".
  4. Check HBX | Globally Curated Fashion app permissions. If any of these permissions required to use your device's features are disenabled, HBX | Globally Curated Fashion might not work.
  5. Uninstall and reinstall HBX | Globally Curated Fashion. If nothing else has worked, completely uninstall HBX | Globally Curated Fashion then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HBX | Globally Curated Fashion not working


2. Fix HBX | Globally Curated Fashion Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HBX | Globally Curated Fashion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HBX | Globally Curated Fashion not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HBX | Globally Curated Fashion may not be able to connect to the Internet when running in the background.

Reported Issues

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