Contact MyUS Shopping Customer Service

Why should I report an Issue with MyUS Shopping?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MyUS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the MyUS Shopping app, you can shop multiple U. S. websites, check out with one cart, and get affordable international delivery.

2. How it works: Shop popular U. S. websites and add items to the MyUS Shopping cart.

3. We’ll receive your purchases at our secure U. S. warehouse, combine them into one cost-effective international shipment, and deliver it to your door fast (we ship to more than 200 countries).

4. With the MyUS Shopping app, you can finally get all your favorite American brands from popular U. S. stores.

5. It’s easy to shop the USA and get fast, secure and affordable worldwide delivery to your door.

6. When you’re done, check out from all stores at once and pay upfront for international shipping (no surprises! ).

7. Get what you love from the USA!

8. Download now and start shopping the USA!

1. Customer service is a live chat and everyone is extremely kind and helpful, it also offers the best shipping rates I've found! I highly recommend it, give it a try!!Silly application they will charge you for 40 usd shipping fee and half of the items you ordered without even notifying you.. Aside from that they dont have a proper customer service ,they dont even have a phone number to contact,,,they just have auto boot on whatsapp to communicate and the emails that takes long time to respond... Dont recommend this app to my worst enemy.The shopping is pretty easy however the app crashes sometimes when adding things to the shopping cart.

2. The issue : after making order through shopping.myus for 3435 usd , Now im no longer able to login at all, app and website says that my email is wrong, even they didnt send me any confirmation email or invoice, they just deducted the amount and cancelled my account after that !!!Shopping using this app takes days and by the time it processes you will miss out o.

3. The only advantage is it is slightly more convenient in adding things to your MyUS shipping basket, but really is not worth the inconvenience and additional costs from missing sale itemsI love this app!!! It is the greatest shopping app ever if you need to ship out of the country.

4. I had to email customer service twice, and Rosie got back to me and updated me on the status and again when my order shipped.

5. Although customer service was initially slow to respond, Rosie made up for the delay.Update : Thank you for your cooperation and fixing the issues i had with the orders and helping to recover my account.

6. My third order , I was refunded for unavailable items but I have been waiting for almost two weeks for one final item to arrive.

7. They have issued refunds when items have been cheaper then when I've ordered or a special promo code has come up at time of them ordering.

8. What's wrong with you guys?My first two orders were seamless and arrived in good time.

9. Very irritating when trying to get status or contacting the help center, which BTW is operational about as often as it updates, almost zero time.

10. If you are in Canada (as I can't speak for other countries) this is definitely a good go to if they dont ship to Canada or accept Canadian credit cards.

11. When it does you can not check order or shipping status.

1. Fix MyUS Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyUS Shopping: Restarting the app will resolve most errors.
2. Update the MyUS Shopping App. Here is how:
   1. On Android goto PlayStore » Search for "MyUS Shopping" » Open MyUS Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyUS Shopping » click "UPDATE".
3. Clear MyUS Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from MyUS Shopping servers.
   1. On Android, goto Settings » Apps » Select "MyUS Shopping" » click Storage » click "Clear Cache".
4. Check MyUS Shopping app permissions. If any of these permissions required to use your device's features are disenabled, MyUS Shopping might not work.
5. Uninstall and reinstall MyUS Shopping. If nothing else has worked, completely uninstall MyUS Shopping then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyUS Shopping not working

2. Fix MyUS Shopping Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyUS Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyUS Shopping not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyUS Shopping may not be able to connect to the Internet when running in the background.