Contact Global Sources B2B Marketplace Customer Service

Why should I report an Issue with Global Sources B2B Marketplace?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Global Sources to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The company’s core business centers on bridging Asia with the world through English-language platforms, including online marketplaces (GlobalSources. com), trade shows, magazines and apps. More than 1. 4 million international buyers, including 95 of the world’s top 100 retailers, use our services to obtain product and company information to help them source more profitably from overseas markets.

2. While sourcing products from verified suppliers online, you can also register to attend our physical trade shows, held every year in locations such as Hong Kong, Vietnam, Indonesia, and mainland China.

3. Browse millions of new and innovative products from B2B verified suppliers, manufacturers and exporters, sourcing products at factory prices across Asia and Greater China.

4. These trade shows cover various industries, including Consumer Electronics, Electronic Components, Smart Home, Security & Appliances, Lifestyle, and Home & Kitchen.

5. During the exhibition, you can use the Show Genie in our app to easily locate the booths of the suppliers you are interested in and track your favorite products and suppliers for your long-term business considerations.

6. Reliable suppliers from professional industries can provide you with the right factory price quickly, fulfilling demands from sellers on Amazon, eBay, Wish, Etsy, Mercari, Lazada and more.

7. Unlock trade show opportunities and communicate face-to-face with suppliers that match your sourcing needs!

8. With 50+ years of experience, Global Sources is a leading business-to-business media company and a primary facilitator of trade in Greater China.

9. The Hong Kong trade show, in particular, is highlighted by one of the world's largest mobile electronics expos.

10. Download the Global Sources app now to discover the best B2B wholesale prices on electronics, home & kitchen products, hardware, fashion items and more!

11. Share upcoming market trends and products and suppliers on Facebook and WeChat.

1. Thank youI ordered from Xiamen easy buy group company , Then after i paid them the money , They claimed that they made a mistake in the calculations and asked for extra 300 USD.

2. Pictures are not popping up and it keeps saying " your session has been timed out".

3. Pictures are not popping up and it keeps saying "your session has been timed out".

4. Price conversion to INR not availableThe platform is great...but I haven't bought anything yet....and I don't know if you can ship directly to me without any third party....It was working well up until today.

5. It always shows System Error, when I try to open messages or chatApp is not working for me at all.

6. I tried uninstalling and reinstalling the app and still is not working for me.

7. After clicking an any item when back key is press, it simply EXITS the app without going to last menu or does it shows Press again to exit.

8. When i asked for refund they refused and stopped answering me.App is not working for me at all.

9. I tried uninstalling and reinstalling the app and still is not working for me.

10. Even after entering the id and password it doesn't log me in and keeps asking me to verify my email id.

11. When I tried to open my inbox, I was asked to login again.

1. Fix Global Sources B2B Marketplace Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Global Sources B2B Marketplace: Restarting the app will resolve most errors.
2. Update the Global Sources B2B Marketplace App. Here is how:
   1. On Android goto PlayStore » Search for "Global Sources B2B Marketplace" » Open Global Sources B2B Marketplace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Global Sources B2B Marketplace » click "UPDATE".
3. Clear Global Sources B2B Marketplace app cache: Clearing cached data will force your app to retrieve the latest data directly from Global Sources B2B Marketplace servers.
   1. On Android, goto Settings » Apps » Select "Global Sources B2B Marketplace" » click Storage » click "Clear Cache".
4. Check Global Sources B2B Marketplace app permissions. If any of these permissions required to use your device's features are disenabled, Global Sources B2B Marketplace might not work.
5. Uninstall and reinstall Global Sources B2B Marketplace. If nothing else has worked, completely uninstall Global Sources B2B Marketplace then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Global Sources B2B Marketplace not working

2. Fix Global Sources B2B Marketplace Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Global Sources B2B Marketplace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Global Sources B2B Marketplace not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Global Sources B2B Marketplace may not be able to connect to the Internet when running in the background.