Contact Motorola Gallery Customer Service

Why should I report an Issue with Motorola Gallery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Motorola Mobility LLC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Highlight Reels are available on Moto X Pure Edition, Moto X Style, Moto X Play, Moto X (1st and 2nd gen. ), DROID Turbo, DROID Turbo 2, Moto Maxx/Turbo and Moto X Pro.

2. Create a Highlight Reel - a collection of your photos and videos set to music, and easily share it with friends and family.

3. Create a single highlight reel from different events based on the people appearing in them.

4. Face Recognition: Tag people appearing in photos and videos, and organize them automatically.

5. View and share your photos and videos in an immersive, full-screen experience.

6. Easily personalize your photos with frames, filters and more in just a few taps.

7. Available on Moto X Pure edition, Moto X Style and Moto X Play.

1. There is no"settings" area or feedback area... I love the camera but all of a sudden the gallery doesn't show pictures at all! And I notice there's no replies under all these other comments... why?The Gallery and Photo Editor that came with it was a 5 star default app when I got the phone.

2. Thanks!Motorola Gallery is much better on this phone than on my newer phone (which is also a Motorola!) The newer phone doesn't have the ability to easily move pictures from one folder to another.

3. And it somehow messes up the header data in edited files, so that they appear corrupted in other apps.This thing can tweak any picture just about any way you want, you can make negatives, change all the colors around, you can flip, rotate, crop, stretch, screw with the lighting---it isn't just a picture and photo editor---it creates ART---ANY art---and it has fabulous old skool effects that other apps don't have.

4. I feel the updates in the play store often mess up the default apps!gallery is the only app (pre-installed) on moto turbo 2 that hangs the phone.

5. I think with all new updates of Google Photos and so forth, the photo programs don't sync, and now when I open the default Gallery, some folders only have a blank screen on a lot of folders when I open some folders.

6. A year ago, my old X Force started acting up; bought a new Samsung, took a few shots, navigated to gallery and straight up handed the phone to my husband and continued using my X Force.

7. According to multiple Google & Motorola so called "Privacy Policies", you guys gather device level data... Get your user device analysis accurate before claiming that your app is available FOR a device.

8. what the hell happened? no thumbnail on album cover and no pictures show inside the album.. only time i see the picture is of i click on the edit button.

9. if gallery is open & active when the screen blanks, when next try to use the phone: hangs for 30 to 60 seconds.

10. It freezes if I try and edit a picture, I can't move photos to a folder & it's just showed me pictures of my dad from 4 years ago, this week, when he was alive.

11. But recently I've noticed that when I upload files to third-party apps from my gallery, that apps crash or freeze.

1. Fix Motorola Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Motorola Gallery: Restarting the app will resolve most errors.
2. Update the Motorola Gallery App. Here is how:
   1. On Android goto PlayStore » Search for "Motorola Gallery" » Open Motorola Gallery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Motorola Gallery » click "UPDATE".
3. Clear Motorola Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from Motorola Gallery servers.
   1. On Android, goto Settings » Apps » Select "Motorola Gallery" » click Storage » click "Clear Cache".
4. Check Motorola Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Motorola Gallery might not work.
5. Uninstall and reinstall Motorola Gallery. If nothing else has worked, completely uninstall Motorola Gallery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Motorola Gallery not working

2. Fix Motorola Gallery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Motorola Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Motorola Gallery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Motorola Gallery may not be able to connect to the Internet when running in the background.