Published by Adarsh Urs on Oct 7, 2024

contact VLC Mobile Remote - PC & Mac Chat with our AI-based VLC Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with VLC?



characters left:

Why chat with our AI VLC Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of VLC.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact VLC Mobile Remote - PC & Mac image 1   contact VLC Mobile Remote - PC & Mac image 2


What users are saying

1. I do wish that there were more video controls available without going to the main screen for that video and that one could see the progress of the video (much like Spotify does with music on their app), again, without going to the video main screen.Excellent, BUT!!! An excellent app, but it drains the battery so fast.

2. Banner ads at the bottom of the interface are non-intrusive and tolerable, but the latest version now triggers video ads on my phone whenever the pause button is pressed.

3. I've tried what feels like dozens of these types of apps for remote computer control, this one blows the others out of the water.

4. Two finger click is hit or miss, but the simple task of point and click works great.

5. I changed the port, and now VLC launches on its own, but the app still does not recognize it is running.This is an easy to use use app and has been trouble free.

6. I changed the settings so it does not stay running in the background, but it didn't fix the issue.

7. I find myself having to closeout and restart the app often when I return to the app and want to browse my files to pick a different movie.

8. I bought the app BTW.Very Useful minus some glitches here and there, but overall much better user interface and usefulness of features than similar apps.

9. Minus one star for this, otherwise a great app.Took some time to get it working, and there were issues with the purchases.

10. If I'm hitting pause it usually means I need silence for a moment, not a virtual shopping trip! Bad decision guys.

11. I can either use it to control a preset playlist or to remotely browse and play files from my PC or external drive.

Steps to Troubleshoot & Fix VLC Issues

1. Fix VLC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VLC: Restarting the app will resolve most errors.
  2. Update the VLC App. Here is how:
    1. On Android goto PlayStore » Search for "VLC" » Open VLC Mobile Remote - PC & Mac » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VLC » click "UPDATE".
  3. Clear VLC Mobile Remote - PC & Mac app cache: Clearing cached data will force your app to retrieve the latest data directly from VLC servers.
    1. On Android, goto Settings » Apps » Select "VLC Mobile Remote - PC & Mac" » click Storage » click "Clear Cache".
  4. Check VLC app permissions. If any of these permissions required to use your device's features are disenabled, VLC might not work.
  5. Uninstall and reinstall VLC. If nothing else has worked, completely uninstall VLC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VLC not working


2. Fix VLC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VLC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VLC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VLC may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!