Published by AZ Screen Recorder on Dec 19, 2023

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Why should I report an Issue with Screen Recorder - AZ Recorder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AZ Screen Recorder to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Screen Recorder Customer Insights

1. Easy to use with advanced options.Pretty much every phone that has come out in the last 5 years has a screen recorder Thats installed when you buy it The reason I love this app is because instead of recording a possibly long video and then having to wait a very long time for your newly edited video to save, you can easily, seamlessly & very quickly stop/start the recording however many times you want.

2. I don't like how when the recording appears on a side of your screen, and when you record, you need to pause so you try to pause, but then this is what I don't like.

3. Fix the app because right now it sucks.Changing review from 5 stars to 2 because for one, the app refuses to update and app is currently broken as once you start a screen record, all the controls for stopping the record or saving the file have disappeared.

4. Works great, easy to use, has a little side button to control your recording (a bit of a watermark) and works all the time! My recommendation would be to hide the options pallet from the recording if possible.

5. Good app though and for starters, definitely recommendFor about 2 months now, every video I record has an issue where I can't fast forward or rewind while playing.

6. When you pause the whole screen background turns black-ish grey, except for the screen recording.

7. You can't do anything besides screen record the entire screen, which I can do with native Android functionality so there's no benefit to using this app at all.It's overall mediocre.

8. The screen recording on the side of your screen just turns brighter.

9. You can take A 10 minute video that takes 30-60 (or longer) sec to save, now you can break it down into more manageable sizes.This app used to be great, even for the free features.

10. Free app works great, no intrusive ads, and you get the essentials for making good content!Giving This app 3 stars, Because I like it overall.

11. Recordings on here get corrupted frequently for no apparent reason, it starts recording late.

Steps to Troubleshoot & Fix Screen Recorder Issues

1. Fix Screen Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Screen Recorder: Restarting the app will resolve most errors.
  2. Update the Screen Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Screen Recorder" » Open Screen Recorder - AZ Recorder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Recorder » click "UPDATE".
  3. Clear Screen Recorder - AZ Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Recorder servers.
    1. On Android, goto Settings » Apps » Select "Screen Recorder - AZ Recorder" » click Storage » click "Clear Cache".
  4. Check Screen Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Screen Recorder might not work.
  5. Uninstall and reinstall Screen Recorder. If nothing else has worked, completely uninstall Screen Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screen Recorder not working


2. Fix Screen Recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Screen Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screen Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screen Recorder may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • If am trying to play pubg in YouTube unable to streaming in YouTube need your help

    — by KADARI NAVEEN KUMAR 1 year ago

  • Hi I need to cancel my subscription I don't need this app and can't afford to pay for it

    — by jamie gorman 2 years ago