Contact Device Help Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Device Help.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. My android has many null codes from shell scripting and the hacker has my IMEI number, also using some kind of form of mirror imaging/mirror real time switching screen access remotely to my androidSo far I find searching for help on a subject is difficult.

2. I don't really like all it's permissions but I just assume it is safe.This has been described right down to it on certain media like Google as a spy wear app meant to tract customers and their every move! Don't recommend it at all, in fact I'd disabled mine and nothing at all negative happened to my phone! Get rid of this! 💯I did not ask for, or need this app to be installed on my moto e phone.

3. I'm also finding it very difficult to NOT USE Google based parts of the system if I don't want to.My only problem is that when I have the phone set on vibrate and if I try typing my keyboard it doesn't make a vibrate mode.

4. Once you click on that you'll be able to see that this app can actually record audio without your knowledge access all of your accounts on your device without your knowledge make and receive phone calls on your phone without your knowledge.

5. And if that doesn't work, try turning your phone off, then on again..Has error connection interrupted every single time I try to use it, even after restarting phone.

6. Maybe if you really don't know a thing about Android or recent technology..like someone who's 2003 Motorola flip phone battery finally died.. and they were forced to get a smart phone.

7. Due to the above I have disabled this app from running on my phone for now...I really need help.

8. Basically, I'll summarize the help they offer... Try turning your phone off, then on again.

9. Can you fix this issueFor some reason since the last phone update this phone minimizes apps while I'm in them randomly.

10. However, the fact that it was given control and access over my wifi and could draw over other apps by default (all without my consent) makes me question whether the rumors are true.

11. I can go directly to the help section from an app, but I find it quite difficult to keep the "help" section open, and go back to the app and fix the problem.

1. Fix Device Help Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Device Help: Restarting the app will resolve most errors.
2. Update the Device Help App. Here is how:
   1. On Android goto PlayStore » Search for "Device Help" » Open Device Help » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Device Help » click "UPDATE".
3. Clear Device Help app cache: Clearing cached data will force your app to retrieve the latest data directly from Device Help servers.
   1. On Android, goto Settings » Apps » Select "Device Help" » click Storage » click "Clear Cache".
4. Check Device Help app permissions. If any of these permissions required to use your device's features are disenabled, Device Help might not work.
5. Uninstall and reinstall Device Help. If nothing else has worked, completely uninstall Device Help then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Device Help not working

2. Fix Device Help Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Device Help be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Device Help not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Device Help may not be able to connect to the Internet when running in the background.