Contact Screen Recorder Customer Service

Why should I report an Issue with Screen Recorder - XRecorder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of InShot Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not as good as a PC version but I am often on the go with only phone access and many tutorials need to be recorded live and for events etc... Worth a try for school, work etc for quick easy recording with decent options and mostly intuitive controls.Really good! I had trouble keeping it running while my game loaded and I got to where I wanted to record; the orange bubble would disappear before I got there.

2. I have tried a few.I was editing a video of mine, over halfway done and a lot of effort put into it, suddenly when I saved my draft, when I went back to edit, the draft was gone and there was a "More" section, I clicked on it, and it lead me to nowhere but a screen endlessly loading, so I restarted the app, and my draft is lost, I even updated it to the latest version, but it's gone for good, I lost so much progress, meaning I got to edit the video all over again, please if you can, fix thisOnce you install this, you'll never think about switching to another.

3. However, I just found that XRecorder is selectable from the swipe-down screen at the top (above my notifications)! 😃 Now I can just get to where I want to go in the game before worrying about opening XRecorder! The editing features are very handy, too! 😄❤I got this app as recommended by my son.

4. I believe this is the closest thing you can get to video editing applications on a computer, while using your typical smart phone instead.Don't feel like leaving full review.

5. Wanted to record some emulation and my built in recorder lags them bad, tried others and they either stopped working randomly or would crash.

6. I wanted to screen record while showing pictures and yet be able to record audio to explain the pictures.

7. The reason I got it was that my phone did not have a screen recorder.

8. A useful screen recorder app that's easy to use.

9. Bonus is the pop out features, how it's set up & the USEFUL tools !! I did a quick little video to try it out and I'm a novice that looked experienced.

10. I have a Motorola power g8 plus which does not have a built in screen recorder.

11. As someone who does digital art, videos, and photography often - the editing features are very in-depth and abundant.

1. Fix Screen Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Screen Recorder: Restarting the app will resolve most errors.
2. Update the Screen Recorder App. Here is how:
   1. On Android goto PlayStore » Search for "Screen Recorder" » Open Screen Recorder - XRecorder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Recorder » click "UPDATE".
3. Clear Screen Recorder - XRecorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Recorder servers.
   1. On Android, goto Settings » Apps » Select "Screen Recorder - XRecorder" » click Storage » click "Clear Cache".
4. Check Screen Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Screen Recorder might not work.
5. Uninstall and reinstall Screen Recorder. If nothing else has worked, completely uninstall Screen Recorder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Screen Recorder not working

2. Fix Screen Recorder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Screen Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Screen Recorder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Screen Recorder may not be able to connect to the Internet when running in the background.