Contact Gallery Cast Customer Service

Why should I report an Issue with Gallery Cast?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Homesoft, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Gallery Cast uses Google Cast (Chromecast), AirPlay (Apple TV) and UPNP/DLNA to communicate with your Smart TV, Blu-ray player, computer or media center.

2. Gallery Cast is the easy way to display your photos and videos from your Android device to your TV or Windows 7+ Computer.

3. Most devices support photo transfer and many support 3gp/mp4 video. - Images rendered to your screen resolution, not just big thumbnails.

4. Note: Gallery Connect is limited by what your device can support.

5. Its media support goes beyond what the Android Gallery app can do.

6. It has advanced features, like remote pinch to zoom that extends these actions all the way to your television.

7. A wireless connect is required for remote viewing.

8. It includes support for most RAW file types.

9. This is a fully functional version with ads.

10. An pro version without ads is available.

11. Will not work on 3G/4G networks.

1. Setting the rate to 15 seconds gives more image time, but who's got all day to get through a large collection.

2. Most of the transition time is taken by the large delay between photos.

3. Didnt run and kept crashing.Desperately needs option to add photo folders manuallyClaims to read sd card.

4. The developer should be embarrassed, especially in asking for money to upgrade this dud 🗑️At least 3 seconds of black between slides.

5. Used with Samsung tablet Android kitkat, Google chromecast (early model) and two 4K televisions.

6. I can find no way to change the time of picture display.

7. When casting single pictures there is a very long delay between device screen and TV.

8. The photos are presented in descending order.

9. Then half to 1 second of picture on screen.

10. I will be uninstalling.Yea, nothing is free.

11. The app limits a video to 10 minutes.

1. Fix Gallery Cast Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gallery Cast: Restarting the app will resolve most errors.
2. Update the Gallery Cast App. Here is how:
   1. On Android goto PlayStore » Search for "Gallery Cast" » Open Gallery Cast » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gallery Cast » click "UPDATE".
3. Clear Gallery Cast app cache: Clearing cached data will force your app to retrieve the latest data directly from Gallery Cast servers.
   1. On Android, goto Settings » Apps » Select "Gallery Cast" » click Storage » click "Clear Cache".
4. Check Gallery Cast app permissions. If any of these permissions required to use your device's features are disenabled, Gallery Cast might not work.
5. Uninstall and reinstall Gallery Cast. If nothing else has worked, completely uninstall Gallery Cast then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gallery Cast not working

2. Fix Gallery Cast Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gallery Cast be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gallery Cast not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gallery Cast may not be able to connect to the Internet when running in the background.