Published by Motorola Mobility LLC.

contact FM Radio Chat with our AI-based FM Radio Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with FM Radio?



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What users are saying

1. It tells you this as soon as you open the app! If you want it to play the radio through the loudspeaker or Bluetooth then change the setting on the bottom left of the first screen but keep the headphones plugged in.

2. As to people who don't know the difference between frequency modulation transmission of radio and "streaming", I've got my own pet peeve - almost all of the apps advertised to provide a "radio tuner" don't receive radio at all, much less operate as a tuner, but rely on retransmission of signals via internet.

3. Not sure if it has something to do with the phone I have (Moto G7 power), but every time I try to connect my wireless headphones to the radio, I just hear static.

4. It offers different experience than just streaming music through Spotify, Amazon or Google, which is what I do mostly, but love to still be able to enjoy local radio stations.

5. Especially while traveling, you get to hear local radio stations and helps you get a sense of the community and culture surrounding you.

6. And, yes, I've got wired headphones plugged in to act as an antenna, and have told it I wanna use my wireless buds.

7. I also like how it scans local radio stations so that you don't have to skim through stations to get to the one you like.The only one thing with this app is.

8. I'm using Bluetooth earbuds, and there's an option for if there's no antenna connected, which I've set to "Keep using Bluetooth", but it never keeps using Bluetooth.

9. I can't tell if the quality is dependant on the headphones or the phone power, but either way the app works pretty good.

10. Many people don't seem to understand that free radio actually is broadcast over the airwaves! You can set favorites and record music for later.

11. YOU NEED WIRED HEADPHONES PLUGGED IN TO ACT AS AN ANTENNA.

Steps to Troubleshoot & Fix FM Radio Issues

1. Fix FM Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FM Radio: Restarting the app will resolve most errors.
  2. Update the FM Radio App. Here is how:
    1. On Android goto PlayStore » Search for "FM Radio" » Open FM Radio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FM Radio » click "UPDATE".
  3. Clear FM Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from FM Radio servers.
    1. On Android, goto Settings » Apps » Select "FM Radio" » click Storage » click "Clear Cache".
  4. Check FM Radio app permissions. If any of these permissions required to use your device's features are disenabled, FM Radio might not work.
  5. Uninstall and reinstall FM Radio. If nothing else has worked, completely uninstall FM Radio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FM Radio not working


2. Fix FM Radio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FM Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FM Radio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FM Radio may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Sharlene gladue

Pls delete bug2 go app on my moto phone

— 3 years ago by Sharlene gladue

I want to delete FM radio pls from my moto phone