Published by Chuango Security Technology Corporation

Report an issue with Smart WiFi Doorbell.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Smart WiFi Doorbell?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Chuango Security Technology Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Smart WiFi Doorbell Customer Insights

1. Rubbish need 2.4G , but will not change over.

Steps to Troubleshoot & Fix Smart WiFi Doorbell Issues

1. Fix Smart WiFi Doorbell Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart WiFi Doorbell: Restarting the app will resolve most errors.
  2. Update the Smart WiFi Doorbell App. Here is how:
    1. On Android goto PlayStore » Search for "Smart WiFi Doorbell" » Open Smart WiFi Doorbell » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart WiFi Doorbell » click "UPDATE".
  3. Clear Smart WiFi Doorbell app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart WiFi Doorbell servers.
    1. On Android, goto Settings » Apps » Select "Smart WiFi Doorbell" » click Storage » click "Clear Cache".
  4. Check Smart WiFi Doorbell app permissions. If any of these permissions required to use your device's features are disenabled, Smart WiFi Doorbell might not work.
  5. Uninstall and reinstall Smart WiFi Doorbell. If nothing else has worked, completely uninstall Smart WiFi Doorbell then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart WiFi Doorbell not working


2. Fix Smart WiFi Doorbell Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart WiFi Doorbell be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart WiFi Doorbell not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart WiFi Doorbell may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Bonjour, j'ai acheté un smart doorbell, mais arrivé à la lecture du qr code, la caméra ne peut pas le lire, le qr code est sombre. Pouvez vous m'aider. Merci à bientôt

    — by MARIANNE HUFSCHMID 4 years ago