Contact Merck Vet Manual Customer Service

Why should I report an Issue with Merck Vet Manual?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Merck & Co Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We have a responsibility to protect, preserve and share the best current medical information to enable more informed decisions, enhance relationships between patients and professionals, and improve health care outcomes around the world.

2. The Merck Veterinary Manual, a renowned animal health reference for more than 60 years, covers all species and disorders of veterinary interest worldwide.

3. That’s why we are making the Merck Manuals available for free in digital form to veterinary professionals and clients around the world.

4. This app provides veterinarians, students and other animal health professionals with clear, practical explanations of thousands of conditions across all body systems.

5. We believe that health information is a universal right and that every person is entitled to accurate, accessible and usable medical information.

6. Photos/Media/Files – This allows the app to store the medical content and multimedia for offline use without requiring the user to reload all the large content when the app updates. 2.

7. Adverse Event Reporting: To report an adverse event with a specific Merck product, please call the Merck National Service Center at 1-800-672-6372.

8. *** Downloading this app is a 2-step process: the first step is a download of the app template, and the second step is a full download of app content.

9. This mobile application is intended for Veterinary Professionals.

10. Please do not navigate away from the app until both steps have been completed. • We do not collect or use any personal information.

11. Device and App History – This is used only to keep the app and content up to date.

1. I had this app on my old ipod touch while attending an accreditted vet tech program, and it was so easy to quickly look up articles while studying! Now I'm working hard to finally pass the VTNE, and finding free resources for studying is so difficult (the test itself is $340!) and the fact that the Merck Manual has so much for free and is so accessible is a gamechanger.

2. I love it because it is an authority in the science to always check and receive references.Cover's a wide spectrum, helpful medical information covering various animal species.

3. The internet works for me in a variety of other ways including browsing my school website and posting this review but none of the articles in this app load.

4. "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."So convenient having all this information on your smart device.

5. Would like to order a tangible book.So much valuble information that is easy to understand.

6. (I still keep a copy of the big book in the truck.. I like referring to notes I've made in the margins over the years.)Great compendium grows day by day with something new.

7. Subject matter is comprehensive, easy to follow & understand.Download was as fast or faster than any app.

8. Has everything you need in one place!I'm a registered nurse but I raised all types of animals so I absolutely love this manual.

9. That 1 star rater must have cheap phone or poor Data.

10. I have tried over several different wifi networks and using my own mobile data.

11. I have tried reinstalling it and restarting my phone but it still pulls up the same message for every article.

1. Fix Merck Vet Manual Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Merck Vet Manual: Restarting the app will resolve most errors.
2. Update the Merck Vet Manual App. Here is how:
   1. On Android goto PlayStore » Search for "Merck Vet Manual" » Open Merck Vet Manual » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Merck Vet Manual » click "UPDATE".
3. Clear Merck Vet Manual app cache: Clearing cached data will force your app to retrieve the latest data directly from Merck Vet Manual servers.
   1. On Android, goto Settings » Apps » Select "Merck Vet Manual" » click Storage » click "Clear Cache".
4. Check Merck Vet Manual app permissions. If any of these permissions required to use your device's features are disenabled, Merck Vet Manual might not work.
5. Uninstall and reinstall Merck Vet Manual. If nothing else has worked, completely uninstall Merck Vet Manual then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Merck Vet Manual not working

2. Fix Merck Vet Manual Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Merck Vet Manual be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Merck Vet Manual not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Merck Vet Manual may not be able to connect to the Internet when running in the background.