Contact Veterinary Advisor Customer Service

Why should I report an Issue with Veterinary Advisor: Dogs Cats?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Skyscape Medpresso Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Must have this app! If there is single reference book that you need to have as a small animal vet, this the one! This app is user friendly, designed to find information very quickly.

2. So frustrating!Very useful resource, app is user friendly with various search criteria for quick retrieval of info.

3. I am happy with my purchase!I've already purchased the physical book but can't redeem it in the application.

4. Diseases, procedures, differential diagnosis algorithm, drugs, all in there.

5. I tried reporting the issue through the app and it didn't let me either.

1. Fix Veterinary Advisor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Veterinary Advisor: Restarting the app will resolve most errors.
2. Update the Veterinary Advisor App. Here is how:
   1. On Android goto PlayStore » Search for "Veterinary Advisor" » Open Veterinary Advisor: Dogs Cats » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Veterinary Advisor » click "UPDATE".
3. Clear Veterinary Advisor: Dogs Cats app cache: Clearing cached data will force your app to retrieve the latest data directly from Veterinary Advisor servers.
   1. On Android, goto Settings » Apps » Select "Veterinary Advisor: Dogs Cats" » click Storage » click "Clear Cache".
4. Check Veterinary Advisor app permissions. If any of these permissions required to use your device's features are disenabled, Veterinary Advisor might not work.
5. Uninstall and reinstall Veterinary Advisor. If nothing else has worked, completely uninstall Veterinary Advisor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Veterinary Advisor not working

2. Fix Veterinary Advisor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Veterinary Advisor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Veterinary Advisor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Veterinary Advisor may not be able to connect to the Internet when running in the background.