Published by Daniele De Rosa

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Why should I report an Issue with Ministry - Field Service Assis?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Daniele De Rosa to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Ministry Customer Insights

1. Overall the app is great!This is the first time that I am using th app! I have been using a different app, but it has been to hard to use! I do hope this one will be more user friendly! I am pioneering too! However, I do appreciate you doing all this work for us! I will continue to donate as much as I can quite often! Much Love, and thanks for your hard work for Jehovah and the friendsI like this app for the most part.

2. I did it went to the service-settings but still doesn't work.I am sorry :-(It keeps an accurate record for the month as set, and carries over the remaining odd hours for the next month.

3. thank you R.DVery difficult to navigate, it won't save secretary e-mail address ,I'm depleting it, don't have time to fool with it.

4. Usually when you click on a field a popup menu apprears allowing you to introduce your data.

5. The time introduction should be intuitive, straightforward, customisation is ok for advanced users.

6. But thank you for all your hard work in trying to please everyone.Very useful app.

7. Hiwever, what I found more annoying is that I cannot introduce time below 15 min.

8. The amount for PRO isn't a big deal for the hard work of this application.

9. I can make notes on the field fast and simple add return visits on the spot .

10. I just started using it so still learning all the features.Brilliant app.

11. I recommand this (epp) to all the brothers so there ministry can become more prodective.

Steps to Troubleshoot & Fix Ministry Issues

1. Fix Ministry Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ministry: Restarting the app will resolve most errors.
  2. Update the Ministry App. Here is how:
    1. On Android goto PlayStore » Search for "Ministry" » Open Ministry - Field Service Assis » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ministry » click "UPDATE".
  3. Clear Ministry - Field Service Assis app cache: Clearing cached data will force your app to retrieve the latest data directly from Ministry servers.
    1. On Android, goto Settings » Apps » Select "Ministry - Field Service Assis" » click Storage » click "Clear Cache".
  4. Check Ministry app permissions. If any of these permissions required to use your device's features are disenabled, Ministry might not work.
  5. Uninstall and reinstall Ministry. If nothing else has worked, completely uninstall Ministry then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ministry not working


2. Fix Ministry Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ministry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ministry not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ministry may not be able to connect to the Internet when running in the background.

Reported Issues