Published by Derek Winstead

Report an issue with My Ministry Assistant.
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Why should I report an Issue with My Ministry Assistant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Derek Winstead to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About My Ministry Assistant

1. Email is developer@myministryassistant. com. * Manage multiple publisher's service time, publications, return visits, and bible studies for each month. * Add and edit notes for every service entry and householder. * Manage householders, publications, and publishers. * Manages any "rollover" time.

2. If your remaining minutes from the previous months add up to an hour then this hour will get added to the current month.

3. Manage your family's ministry service for Jehovah's Witnesses.

4. However those additional minutes add up from month to month.

5. The app also has a built in link to check for updates in the Preferences section.

6. The summary will display your time to the decimal.

7. Supported Languages (please email translations@myministryassistant.

8. Thank you for being patient with updates and fixes.

9. I'm a single developer with a newborn child to help take care of.

10. If you have any questions or issues please contact me before posting a bad review.

11. I will happily work with you to resolve the issue.

My Ministry Assistant Customer Insights

1. Very intuitive and easy to learn.best app on android for service time! i have been using this app for years and as a pioneer it makes it so so so much easier to keep track of everything and even my rvs!Well enough designed, and I appreciate the work that went into this app... but ultimately I chose a different application for making note of my time.Great app! I love how I can customize according to my needs.This app is very helpful to keep track of our field service.

2. I have used this app for a few years and appreciate it! Many thanks for designing it! However, when I switched phones, I was not able to transfer my previous records.Great app with no real bugs to speak of.

Steps to Troubleshoot & Fix My Ministry Assistant Issues

1. Fix My Ministry Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Ministry Assistant: Restarting the app will resolve most errors.
  2. Update the My Ministry Assistant App. Here is how:
    1. On Android goto PlayStore » Search for "My Ministry Assistant" » Open My Ministry Assistant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Ministry Assistant » click "UPDATE".
  3. Clear My Ministry Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from My Ministry Assistant servers.
    1. On Android, goto Settings » Apps » Select "My Ministry Assistant" » click Storage » click "Clear Cache".
  4. Check My Ministry Assistant app permissions. If any of these permissions required to use your device's features are disenabled, My Ministry Assistant might not work.
  5. Uninstall and reinstall My Ministry Assistant. If nothing else has worked, completely uninstall My Ministry Assistant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Ministry Assistant not working


2. Fix My Ministry Assistant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Ministry Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Ministry Assistant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Ministry Assistant may not be able to connect to the Internet when running in the background.

Reported Issues