Published by BASF Digital Farming GmbH on Nov 25, 2024

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Why should I report an Issue with xarvio® FIELD MANAGER?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BASF Digital Farming GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About xarvio® FIELD MANAGER

1. Know your crop risks and decide with confidence. xarvio™ Digital Farming Solutions provides you with the tools to better understand your crop health and disease risk so you can optimize your crop protection and improve your bottom line.

2. Easy to understand and simple to use - xarvio provides field-level and zone-based solutions to optimize crop production across your entire farm.

3. Easily create your own VRA seeding maps to maximize ROI on seed. xarvio provides nutrition recommendations for P and K.

4. All of your field specific information in one place to make better informed decision all year long.

5. Know the environmental stress and disease risk for every field - anytime and anywhere.

6. Create custom VRA nitrogen maps to meet your nitrogen goals.

7. Download the FIELD MANAGER app for free and keep the information you need always at your fingertips regardless of where you are.

xarvio Customer Insights

1. Can fields be edited as some of ours are not correct?Great concept! The only options to plant are canola and winter wheat though ... add more and this would perfect!A great product from Xarvio.. Absolutley stunned by the updated weather data and Disease Risk notifications is jus perfect.. Definitely recommended.Field manager app taking farming to another level .

2. Totally enjoying the new look and feel.App has great potential, but lack crop choice for UK, needs spring wheat and barley plus beans and linseed.

3. Even just the option of adding your own crop type and variety would be greatThe latest Field Manager Smartphone app has a lot of new capabilities and makes it very handy and useful while in the field.

4. Also easy to switch between different farms.App has lots of potential but needs more crop choices for western canada such as barley and oats.

5. May install again if these crops are added especially this year as many spring crop are being grown.

6. Easy to manage multiple fields in single app.

7. This app is really cool and features are too awesome.

Steps to Troubleshoot & Fix xarvio Issues

1. Fix xarvio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart xarvio: Restarting the app will resolve most errors.
  2. Update the xarvio App. Here is how:
    1. On Android goto PlayStore » Search for "xarvio" » Open xarvio® FIELD MANAGER » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for xarvio » click "UPDATE".
  3. Clear xarvio® FIELD MANAGER app cache: Clearing cached data will force your app to retrieve the latest data directly from xarvio servers.
    1. On Android, goto Settings » Apps » Select "xarvio® FIELD MANAGER" » click Storage » click "Clear Cache".
  4. Check xarvio app permissions. If any of these permissions required to use your device's features are disenabled, xarvio might not work.
  5. Uninstall and reinstall xarvio. If nothing else has worked, completely uninstall xarvio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing xarvio not working


2. Fix xarvio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make xarvio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to xarvio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, xarvio may not be able to connect to the Internet when running in the background.

Reported Issues