Published by Mighty Networks on Aug 21, 2024

Report an issue with Beyond Type 1 Diabetes.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Beyond Type 1 Diabetes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mighty Networks to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Beyond Type 1 Diabetes

1. Featuring the largest collection of practical ideas, stories and resources to not only live with T1D, but thrive with it—available in English and Spanish. *** Join us for a LIVE in-app World Diabetes Day celebration on Tuesday, November 14 at Noon ET!

2. The Beyond Type 1 community app is supported by resources that can be found at BeyondType1. org (and in Spanish at es. BeyondType1. org).

3. The Beyond Type 1 team will be sharing our life-saving #SeeTheSigns of diabetes campaign and talking about all the fun ways you can get involved.

4. Con la mayor colección de ideas prácticas, historias y recursos para no sólo vivir con DT1, sino prosperar con ella, disponible en inglés y español.

5. A fun and supportive community for those impacted by type 1 diabetes.

6. Una comunidad divertida y de apoyo para personas que viven con diabetes tipo 1.

7. Did you know we have an app to support our friends with type 2 diabetes, too?

8. Check out the Beyond Type 2 app!

9. La aplicación de comunidad Beyond Type 1 está respaldada por recursos que se pueden encontrar en BeyondType1. org (y en español en es. BeyondType1. org). ¿Sabías que tenemos una aplicación para apoyar a nuestros amigos con diabetes tipo 2? Échale un vistazo a la aplicación de Beyond Type 2.

Beyond Type 1 Diabetes Customer Insights

1. I look forward to some tweaks like efficiency and having the app work properly but all together its been a nice experience connecting with people that i wouldnt have otherwise.Great app, better people!!! I love the sense of community here.

2. What an amazing community! Highly recommended for Type 1's that want to surround themselves with good people for support and fun.

3. Maybe more reactions to posts?Would love to use this app since it's highly rated and seems to have great content, but unfortunately in my case I cannot: I've been waiting for over a week for approval (with no response from BT1).

4. but this app gives you that network of support and allows you to find people in your area that can understand what youre going thru.

5. Can the developer please fix this sluggish behavior of the app?It helps me keep in touch with other type 1 diabetic patients who is going thru the same thing as me.

6. thank you so much for this app! its really saved me!really amazing that people commit their time to something as awesome as a diabetic community app.

7. Exllent app to have for kids and also adults check out this app.This is a must if you are a diabetic! So much support and it shows you that you are not alone! It is a fountain of knowledge and everyone is so helpful and willing to give out kindness at every turn.

8. Given that the app is wholly unusable, I have to rate 1 star...this app is amazing! it is so nice to have a t1d community at my fingertips.

9. Love the shop part also and love the way it's laid out must get it if you have type 1 diabetes.

10. this disease is hard enough to navigate and not having a support sytem can be devestating.

11. I would like the option to add multiple photos and have it show up as a grid like FB/Insta in posts.

Steps to Troubleshoot & Fix Beyond Type 1 Diabetes Issues

1. Fix Beyond Type 1 Diabetes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Beyond Type 1 Diabetes: Restarting the app will resolve most errors.
  2. Update the Beyond Type 1 Diabetes App. Here is how:
    1. On Android goto PlayStore » Search for "Beyond Type 1 Diabetes" » Open Beyond Type 1 Diabetes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beyond Type 1 Diabetes » click "UPDATE".
  3. Clear Beyond Type 1 Diabetes app cache: Clearing cached data will force your app to retrieve the latest data directly from Beyond Type 1 Diabetes servers.
    1. On Android, goto Settings » Apps » Select "Beyond Type 1 Diabetes" » click Storage » click "Clear Cache".
  4. Check Beyond Type 1 Diabetes app permissions. If any of these permissions required to use your device's features are disenabled, Beyond Type 1 Diabetes might not work.
  5. Uninstall and reinstall Beyond Type 1 Diabetes. If nothing else has worked, completely uninstall Beyond Type 1 Diabetes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Beyond Type 1 Diabetes not working


2. Fix Beyond Type 1 Diabetes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Beyond Type 1 Diabetes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Beyond Type 1 Diabetes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Beyond Type 1 Diabetes may not be able to connect to the Internet when running in the background.

Reported Issues