Published by Manufacture Française des Pneumatiques Michelin on Nov 30, 2023

Report an issue with MICHELIN Track Connect.
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Why should I report an Issue with MICHELIN Track Connect - Rally?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Manufacture Française des Pneumatiques Michelin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MICHELIN Track Connect Customer Insights

1. It worked nicely until now (12/24/2022), impossible to connect the app to Track Connect Cloud services, I can't see my previous datasets even a lost password reset don't resolve connectivity issue.

2. After spending about £1,500 on the tyres and Connect kit I've given up after months of waiting on Michelin to fix the app so that my car is listed with optional tyre sizes like in real life.

3. Such an easy fix but they really don't have a clue about tech or their dealer network incompetence to install the connect kit.Found the solution to work on my Samsung Fold.

4. You can count on first-class support.contains only a few brands and type of cars, there's a option to create a new one but you don't get any response or notification that your car is created or being worked on.

5. What I can say is that when I had difficulty with the installation and the registration, multiple people from Michelin stayed in touch and took extraordinary efforts to help me out.

6. Update: it's now back to normal ,(03/01/2023), thank you Michelin for the resolution of this issue.I have only just installed the app.

7. I can't use anymore tyre sensors.

8. Please check this issue.

9. without your car chosen you cannot use the app.WASTE OF MONEY.

Steps to Troubleshoot & Fix MICHELIN Track Connect Issues

1. Fix MICHELIN Track Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MICHELIN Track Connect: Restarting the app will resolve most errors.
  2. Update the MICHELIN Track Connect App. Here is how:
    1. On Android goto PlayStore » Search for "MICHELIN Track Connect" » Open MICHELIN Track Connect - Rally » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MICHELIN Track Connect » click "UPDATE".
  3. Clear MICHELIN Track Connect - Rally app cache: Clearing cached data will force your app to retrieve the latest data directly from MICHELIN Track Connect servers.
    1. On Android, goto Settings » Apps » Select "MICHELIN Track Connect - Rally" » click Storage » click "Clear Cache".
  4. Check MICHELIN Track Connect app permissions. If any of these permissions required to use your device's features are disenabled, MICHELIN Track Connect might not work.
  5. Uninstall and reinstall MICHELIN Track Connect. If nothing else has worked, completely uninstall MICHELIN Track Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MICHELIN Track Connect not working


2. Fix MICHELIN Track Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MICHELIN Track Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MICHELIN Track Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MICHELIN Track Connect may not be able to connect to the Internet when running in the background.

Reported Issues