Contact mySymptoms Food Diary & Symptom Tracker Customer Service

Why should I report an Issue with mySymptoms Food Diary & Symptom Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SkyGazer Labs Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. To help me better track a possible trigger, possible flare, with the possible food.New Device, Goodbye Access To App Data Got new phone and my user name and pass doesn't work.

2. Incomplete Food Database: I tried scanning three different kinds of coffee and 4 different kinds of breakfast cereal and none of them produced a result.

3. I can only conclude that this is either an incomplete implementation of a database, or just meant to add a UPC code while still having to add every food by hand.

4. It defeats the purpose of having a database with bar codes if I have to enter in the data myself.

5. I've appear to have gotten allergic to something and have been utilizing the app to track my food and enter symptoms.

6. All in all, I'm glad I'm using this app!Its great! I have a few minor desires: - There's a lot of confusing repetition in the food database.

7. use different colours for different sections as it's easy to mix up "Item" with "Ingredients" or "A Kind Of" as they all look exactly the same.

8. You gonna save the privacy world by storing sign in credentials on the device?? What good is that when you change devices, enter the correct info and you're locked out because the app won't recognize the sign in? No way to recover.

9. I would like to be able to list suspected issues with a food, such as listing that a certain item has a FODMAP, that the item may be high histamine, high oxalate, whatever.

10. different types of grains to create different kind of pasta, noodles etc) There is no lactose free products or possibility to mark one as lactose free.

11. You can manually enter items and ingredients but this becomes time consuming in the grand scheme.So so.

1. Fix mySymptoms Food Diary & Symptom Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart mySymptoms Food Diary & Symptom Tracker: Restarting the app will resolve most errors.
2. Update the mySymptoms Food Diary & Symptom Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "mySymptoms Food Diary & Symptom Tracker" » Open mySymptoms Food Diary & Symptom Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mySymptoms Food Diary & Symptom Tracker » click "UPDATE".
3. Clear mySymptoms Food Diary & Symptom Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from mySymptoms Food Diary & Symptom Tracker servers.
   1. On Android, goto Settings » Apps » Select "mySymptoms Food Diary & Symptom Tracker" » click Storage » click "Clear Cache".
4. Check mySymptoms Food Diary & Symptom Tracker app permissions. If any of these permissions required to use your device's features are disenabled, mySymptoms Food Diary & Symptom Tracker might not work.
5. Uninstall and reinstall mySymptoms Food Diary & Symptom Tracker. If nothing else has worked, completely uninstall mySymptoms Food Diary & Symptom Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing mySymptoms Food Diary & Symptom Tracker not working

2. Fix mySymptoms Food Diary & Symptom Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make mySymptoms Food Diary & Symptom Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to mySymptoms Food Diary & Symptom Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, mySymptoms Food Diary & Symptom Tracker may not be able to connect to the Internet when running in the background.