Published by Mariner Finance

Report an issue with Mariner Finance.
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Why should I report an Issue with Mariner Finance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mariner Finance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mariner Finance Customer Insights

1. I now owe them both till Mariner sends back the payment they received.I feel they should give you a option for either a paper statement or one through your email.some customers have a hard time dealing with email and would like to have their statement so they cane read it when they are have time without having to deal with the computer.

2. Also, this loan reports to the credit bureaus so it helps boost credit so that's a good thing:-) Through the app I was able to modify my payment method on the due date and that was a lifesaver, otherwise I would have been delinquent.

3. Half the time your active loan doesn't show, can't make a payment on the app because it's not showing the loan anymore.

4. Update: now when I log in, it says no loans found but clearly I have one, as it's still taking money.Excellent. The guys at the office where I finalized my paper work were friendly, knowledgeable and patient.

5. They refuse to except credit card payments and refuse to let you transfer the loan to another company.

6. Maybe info on Lastpass? Will never know...Beware of these "same as cash" loans where if you don't pay it off in a certain time, then all the interest rolls up.

7. It says, "Something went wrong." I tried with biometric print and email with password credentials.

8. I had it transferred and it showed up on my credit card and they said they didn't receive it and they are now being investigated by my credit card company.

9. Spend an hour trying to reset it through the website only to only get through using the app, and then payments spin wheel and "something went wrong." this is predatory.

10. I work on the I've the hours the offices are open so when the app is fixed I'll make my payment!I am so grateful for Mariner Finance.

11. They may NOT have access to their email all the time.

Steps to Troubleshoot & Fix Mariner Finance Issues

1. Fix Mariner Finance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mariner Finance: Restarting the app will resolve most errors.
  2. Update the Mariner Finance App. Here is how:
    1. On Android goto PlayStore » Search for "Mariner Finance" » Open Mariner Finance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mariner Finance » click "UPDATE".
  3. Clear Mariner Finance app cache: Clearing cached data will force your app to retrieve the latest data directly from Mariner Finance servers.
    1. On Android, goto Settings » Apps » Select "Mariner Finance" » click Storage » click "Clear Cache".
  4. Check Mariner Finance app permissions. If any of these permissions required to use your device's features are disenabled, Mariner Finance might not work.
  5. Uninstall and reinstall Mariner Finance. If nothing else has worked, completely uninstall Mariner Finance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mariner Finance not working


2. Fix Mariner Finance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mariner Finance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mariner Finance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mariner Finance may not be able to connect to the Internet when running in the background.

Reported Issues