1. I now owe them both till Mariner sends back the payment they received.I feel they should give you a option for either a paper statement or one through your email.some customers have a hard time dealing with email and would like to have their statement so they cane read it when they are have time without having to deal with the computer.
2. Also, this loan reports to the credit bureaus so it helps boost credit so that's a good thing:-) Through the app I was able to modify my payment method on the due date and that was a lifesaver, otherwise I would have been delinquent.
3. Half the time your active loan doesn't show, can't make a payment on the app because it's not showing the loan anymore.
4. Update: now when I log in, it says no loans found but clearly I have one, as it's still taking money.Excellent. The guys at the office where I finalized my paper work were friendly, knowledgeable and patient.
5. They refuse to except credit card payments and refuse to let you transfer the loan to another company.
6. Maybe info on Lastpass? Will never know...Beware of these "same as cash" loans where if you don't pay it off in a certain time, then all the interest rolls up.
7. It says, "Something went wrong." I tried with biometric print and email with password credentials.
8. I had it transferred and it showed up on my credit card and they said they didn't receive it and they are now being investigated by my credit card company.
9. Spend an hour trying to reset it through the website only to only get through using the app, and then payments spin wheel and "something went wrong." this is predatory.
10. I work on the I've the hours the offices are open so when the app is fixed I'll make my payment!I am so grateful for Mariner Finance.
11. They may NOT have access to their email all the time.