Published by SUPERVALU Inc. on Feb 5, 2024

Report an issue with Shoppers.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Shoppers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SUPERVALU Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Shoppers image 1 contact Shoppers image 2

About Shoppers

1. Simply download the app, create an account and start saving! · Browse the weekly ad and add special offers to your digital account. · Create a shopping list and check off items as you shop. · Find a Shoppers store near you and get more store details.

2. With the Shoppers app, you can add digital deals directly to your digital account and save instantly at checkout.

3. Your feedback is crucial to making this happen, so please leave a review here or drop us a line at customerfeedback@shoppersfood. com.

4. Save more at Shoppers every time you shop with our mobile app!

5. That’s why we’re constantly making updates to improve your experience.

6. We know the Shoppers app isn’t perfect.

7. Love a good deal?

Shoppers Customer Insights

1. This step isn't in the instructions.I gave a review here stating the app didnt work on my phone and I received a response letting me they are working to resolve the problem and they eveb notified me that the problem had been resolved.

2. Pretty much worthless.Must have for access to store coupons, but hasnt worked in a month.

3. Gets stuck on the stores loading page, and after twenty minutes if it gets through that, it gets stuck on the coupons loading page.

4. I have spent twenty minutes already trying to get it to do a very simple thing, that is to actually use the app to order groceries online for delivery.

5. When I tried getting the app back it said it is not compatible with his device Very disappointed.This is a very poorly designed app that does not integrate well with the shop online.

6. I did report it to the main store but I never got the $10.00 dollars off or an apology for driving to the Laurel store for nothing.Terrible app.

7. It gives me a store 50 miles away from my house to shop at.

8. I bought him a cell phone specifically so he could access to the coupons.

9. He was able to see sales but not able to get coupons because he did not have a cell phone.

10. Once I went to the Shoppers in Laurel & they refused to give me the $10.00 off because they said I had to have the app on my phone.

11. It doesn't eliminate the gluten products.Driver delivered order to another residence.

Steps to Troubleshoot & Fix Shoppers Issues

1. Fix Shoppers Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shoppers: Restarting the app will resolve most errors.
  2. Update the Shoppers App. Here is how:
    1. On Android goto PlayStore » Search for "Shoppers" » Open Shoppers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shoppers » click "UPDATE".
  3. Clear Shoppers app cache: Clearing cached data will force your app to retrieve the latest data directly from Shoppers servers.
    1. On Android, goto Settings » Apps » Select "Shoppers" » click Storage » click "Clear Cache".
  4. Check Shoppers app permissions. If any of these permissions required to use your device's features are disenabled, Shoppers might not work.
  5. Uninstall and reinstall Shoppers. If nothing else has worked, completely uninstall Shoppers then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shoppers not working


2. Fix Shoppers Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shoppers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shoppers not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shoppers may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer