Published by Catawiki Mobile App on Nov 19, 2024

Report an issue with Catawiki Online Auctions.
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Why should I report an Issue with Catawiki Online Auctions?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Catawiki Mobile App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Catawiki Online Auctions

1. Buy and sell special objects, selected by experts. 600+ auctions every week across 80 categories, including luxury goods, classic cars, collectables, art and antiques.

2. Explore a huge range of styles and categories, incorporating specialised craftsmanship and valuable materials.

3. Huge variety of antique and contemporary rings, bracelets, necklaces, earrings and brooches.

4. Using the Catawiki App, you can take part in our unique auctions anywhere, anytime.

5. Our auctions start every Friday and are supervised by specialised experts.

6. This guarantees varied and high-quality lot listings while our payment method lets you buy and sell securely.

7. Truly unique classic cars, car parts, accessories and automobilia.

8. Unique and rare Sauvignon Blancs, Chardonnays, Merlots and Cabernet Sauvignons.

9. Download the app to find out more about what kind of objects you can buy and sell.

10. Rugs, lights, antique and designer furniture, and themed-auctions.

11. Xbox, Nintendo, Sega and Sony consoles, accessories and games.

Catawiki Online Auctions Customer Insights

1. It's unfortunate because there is alot of good stuff it seems on here, but fighting with this app isn't worth the aggravation.The worst app you can use to sell and buy stuff, you may expect a piece of trash 🗑️ in your post box that you have bought with hundreds of € And never try to claim ir reach to the customer service because they make no effort to solve any issuesCatawiki is great for adding fantastic items to your home and personal possessions.

2. they need to absolutely verify with the buyer that goods have been received before paying the seller.If they do this the service is perfect.Catawiki's Support does not exist! I've contact the support via emails 4 times in 3 month regarding an open claim (money return).

3. Great service...This app would work better for me if you could filter for the country the item is being sold from, not its country of origin.

4. The auction portal is clamming payments beeing safe, all seller being verified and all auctions quality checked.

5. Plus in this update I seem to have lost the translation function in the description of an item.No longer possible to use country filters for watches.

6. Their support team is a joke! If your pacage is delivered infront of your door and left there without informing you, they considered it as delivered.

7. The seller, having my money, didn't had any interest in doing this lengthy procedure for getting my money back.

8. when I disputed this with UPS (who delivered it) they told me that they only reply on these matters with the seller.

9. I have difficulties getting a person on the phone let alone text to address a specific issue.

10. I bought an object valued at €2800 and they force me to sell it for €250, 11 times less than they said it cost.

11. When contacting Catawiki they just forwarded me their legal conditions saying that they can decide to act or not in these matters.

Steps to Troubleshoot & Fix Catawiki Online Auctions Issues

1. Fix Catawiki Online Auctions Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Catawiki Online Auctions: Restarting the app will resolve most errors.
  2. Update the Catawiki Online Auctions App. Here is how:
    1. On Android goto PlayStore » Search for "Catawiki Online Auctions" » Open Catawiki Online Auctions » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Catawiki Online Auctions » click "UPDATE".
  3. Clear Catawiki Online Auctions app cache: Clearing cached data will force your app to retrieve the latest data directly from Catawiki Online Auctions servers.
    1. On Android, goto Settings » Apps » Select "Catawiki Online Auctions" » click Storage » click "Clear Cache".
  4. Check Catawiki Online Auctions app permissions. If any of these permissions required to use your device's features are disenabled, Catawiki Online Auctions might not work.
  5. Uninstall and reinstall Catawiki Online Auctions. If nothing else has worked, completely uninstall Catawiki Online Auctions then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Catawiki Online Auctions not working


2. Fix Catawiki Online Auctions Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Catawiki Online Auctions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Catawiki Online Auctions not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Catawiki Online Auctions may not be able to connect to the Internet when running in the background.

Reported Issues