Contact Lumosity Mind Customer Service

Why should I report an Issue with Lumosity Mind - Meditation App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lumos Labs, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And I'm not going to waste more time for customer support.I've been playing Lumosity brain games for many years now so I have no doubt this app will be just as useful.

2. It's been wonderful to have access to fundamentals to practice but also specific sections for calm, resilience to stress, and much more.Where's the blue dot?! I rather have the blue enlarging circle than that malformed yellow randomness.

3. I am a long time (10-15 yrs) user of the original Lumosity app as well.I installed the app some time ago but didn't have time to check it out.

4. That would be a win win for them and for those who are not earning and job searching.Very pleased with the variety of targeted mindfulness programs to choose from as well as the 'experiencial' component when using the voice guided exercises.

5. Overall its a good start.I've gone through the first session when it was still on the original lumosity app, and it was awesome.

6. I also loved the first few exercises because they seem to slowly introduce the concept and don't take much time daily.

7. I do like the longer sleep sessions, but again the bright yellow blob is a complete miss!! It is completely contrary to sleep.

8. This is because for so many WEEKS that I have been using it, the "Error Downloading" in lessons is always a problem whenever I'm on cellular data.

9. I am a long-time lover of the Lumosity Mind Training and this Meditation App.

10. Wish they'd give users the option to activate non intrusive ad banners to make more content available for free in "fundamentals".

11. Waste of time! Sorry guys, uninstalling it.

1. Fix Lumosity Mind Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lumosity Mind: Restarting the app will resolve most errors.
2. Update the Lumosity Mind App. Here is how:
   1. On Android goto PlayStore » Search for "Lumosity Mind" » Open Lumosity Mind - Meditation App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lumosity Mind » click "UPDATE".
3. Clear Lumosity Mind - Meditation App app cache: Clearing cached data will force your app to retrieve the latest data directly from Lumosity Mind servers.
   1. On Android, goto Settings » Apps » Select "Lumosity Mind - Meditation App" » click Storage » click "Clear Cache".
4. Check Lumosity Mind app permissions. If any of these permissions required to use your device's features are disenabled, Lumosity Mind might not work.
5. Uninstall and reinstall Lumosity Mind. If nothing else has worked, completely uninstall Lumosity Mind then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lumosity Mind not working

2. Fix Lumosity Mind Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lumosity Mind be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lumosity Mind not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lumosity Mind may not be able to connect to the Internet when running in the background.