Contact LINE Lite Customer Service

Why should I report an Issue with LINE Lite: Free Calls & Messages?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LINE Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's not missing any other feature I care about.(July 7 update) Once again: unless you're trying to force your customers into the full LINE, there's no reason for using white text on a light green background.

2. Here, there is no option to back up or restore your chats, so for example I want to switch back to the regular LINE, I will lose everything I have done using LINE lite and it really bugs me out that you can't back up / restore.

3. There's no way to back up chat history for chats received using the LINE Lite app.

4. LINE Lite is limited in other ways, like the sticker functionality and photo quality, but if you're just seeking to use it as a standard messaging app, it does everything that's strictly needed.

5. Also, the fact that for both Lite & full version, chat history is not saved to the cloud automatically (and not Google drive!) is kind of irritating.

6. The full LINE app is primarily intended to be phone-only ... while certain screens can be displayed in landscape, others force the tablet into portrait which ultimately makes it unusable.

7. Syncing with the PC version doesn't really work either - you can only see messages from after you started syncing, and you can only export chats one page at a time and in plain text.

8. I logged in today and got a message from them saying the would be getting rid of this Lite version before the end of february and that chats from it wouldnt be recoverable in the full version.

9. It sure would be nice if full LINE supported landscape.There are some bugs but nice experience with stickers.

10. At least backup is needed.The only version of LINE that's truly usable on a tablet.

11. If only Line Corporation could make it that users can open one Line account on multiple devices, I'd probably be happier.Well. Finally, logged back in to my account.

1. Fix LINE Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LINE Lite: Restarting the app will resolve most errors.
2. Update the LINE Lite App. Here is how:
   1. On Android goto PlayStore » Search for "LINE Lite" » Open LINE Lite: Free Calls & Messages » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LINE Lite » click "UPDATE".
3. Clear LINE Lite: Free Calls & Messages app cache: Clearing cached data will force your app to retrieve the latest data directly from LINE Lite servers.
   1. On Android, goto Settings » Apps » Select "LINE Lite: Free Calls & Messages" » click Storage » click "Clear Cache".
4. Check LINE Lite app permissions. If any of these permissions required to use your device's features are disenabled, LINE Lite might not work.
5. Uninstall and reinstall LINE Lite. If nothing else has worked, completely uninstall LINE Lite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LINE Lite not working

2. Fix LINE Lite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LINE Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LINE Lite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LINE Lite may not be able to connect to the Internet when running in the background.