Published by Gift Card Granny, LLC on Dec 18, 2024

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Why should I report an Issue with Gift Card Granny?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gift Card Granny, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Gift Card Granny

1. In addition to a wide range of gift card types, customize a gift card with card designs and a personal message. -VISA GIFT CARDS: Choose from one of our variety of pre-design images and add a custom message. - EGIFT CARDS: Buy digital gift cards that are delivered quickly via email.

2. Perfect for last-minute gifting. - BULK GIFT CARDS: Buy up to $2,000 worth of gift cards for your small business or event needs. - CHECK BALANCE: Check your gift card balance instantly.

3. We give you the opportunity to create custom gift cards by adding your logos, pictures, or messages to cards from Visa Gift Card, Mastercard Gift Card and many various national brands.

4. Shop for traditional plastic gift cards or get an eGift card you can download for immediate use.

5. While you can buy gift cards practically anywhere, Gift Card Granny is the place where you can give and receive.

6. Choose from customized Visa gift cards, eGift cards and 1000's of retail gift cards.

7. Whether you’re an individual or a corporation looking for the perfect way to show someone your appreciation, we can get these prepaid gift cards to you fast.

8. What's more, having been in the industry since 2009, we are a reliable source when it comes to gift cards.

9. The grandmother of all gift cards makes buying safe and simple.

10. Download the Gift Card Granny app.

11. Our free app is loaded with features that will easily direct you to the gift you're looking for.

Gift Card Granny Customer Insights

1. No links, buttons, nothing...every time I go back to the main list of discounted gift cards, it sorts the gift cards by alphabet instead of highest discount.. I have to resort by highest discount everytime.. very irritatingReceived a Visa GC from In-laws for my birthday and every site I've tried to use it at says "invalid card" Doesn't work at Target, Walmart, Amazon, Best Buy, Kroger, or any site I've tried.

2. The error stated that my card could not be updated at this time, so I contacted customer service and they gave me no answer to my problem, just some automated "Please go to FAQ" response.

3. I love sending virtual gift cards and a working app would make it easier and more convenient.They canceled my online order with personalized gift cards that I spent a ton of time and effort on.

4. I spent $150 to buy a Visa Egift card, and this app gave me an error when I would update the registration on it to change billing address.

5. So easy to get to check card and be done within secs.Why even say you can sell off your remaining balance on a gift card if you give no options.

6. It looks like they sell their own gift cards now, so they don't seem to list everywhere selling them anymore.

7. I am in the process of disputing the transaction and cannot believe the lack of customer service this company lacksIt used to be a great app.

8. Will NEVER use this joke of a company again and will spread the word on the horrible lack of customer service.Very easy to use and navigate.

9. Very poor service and DOES NOT actually explain the limitations of the card.

10. Wouldn't recommend to anyoneDO NOT PURCHASE AN EGIFT CARD HERE.

11. If you order from a restaurant it won't let you use the full amount on the card.

Steps to Troubleshoot & Fix Gift Card Granny Issues

1. Fix Gift Card Granny Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gift Card Granny: Restarting the app will resolve most errors.
  2. Update the Gift Card Granny App. Here is how:
    1. On Android goto PlayStore » Search for "Gift Card Granny" » Open Gift Card Granny » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gift Card Granny » click "UPDATE".
  3. Clear Gift Card Granny app cache: Clearing cached data will force your app to retrieve the latest data directly from Gift Card Granny servers.
    1. On Android, goto Settings » Apps » Select "Gift Card Granny" » click Storage » click "Clear Cache".
  4. Check Gift Card Granny app permissions. If any of these permissions required to use your device's features are disenabled, Gift Card Granny might not work.
  5. Uninstall and reinstall Gift Card Granny. If nothing else has worked, completely uninstall Gift Card Granny then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gift Card Granny not working


2. Fix Gift Card Granny Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gift Card Granny be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gift Card Granny not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gift Card Granny may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Granny Rewards Team,
    Plz delete my account.
    Account: ak98275256@redacted
    User Name: AK S

    — by Singh 2 years ago