Published by ITmedicus on Oct 23, 2024

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Why should I report an Issue with Patient Aid?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ITmedicus to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Patient Aid

1. This app is dedicated to help you find complete & detail information about Medicines, Diseases, Health Tips, Doctor & Hospital Directory, Doctor’s Finder, Medicine Reminder, Medicine Cost Calculator and many more at the ease of your fingertips.

2. Introducing Patient Aid: Your essential offline healthcare information app, offering comprehensive data tailored for the Bangladeshi community.

3. Introducing Patient Aid: Your essential offline healthcare information app, offering comprehensive data tailored for the Bangladeshi community.

4. Use the powerful search feature to find drugs by brand, generic name, or condition, and bookmark your favorite drugs for quick access in the future. 1.

5. Patient Aid is backed with the most trusted drug directory, accurate, and up-to-date medicine & healthcare data source for general public and patients from the house of ITmedicus.

6. Access comprehensive information on medicines in both English and Bangla, including details on uses, side effects, dosages, interactions, and pricing.

7. Stay updated with medically reviewed health tips and first-aid advice in both Bangla and English, providing guidance for maintaining health and handling common medical situations.

8. Whether you’re a patient or healthcare professional, Patient Aid offers reliable data on thousands of drugs.

9. Patient Aid is the first OFFLINE and the LARGEST comprehensive FREE healthcare delivery app of Bangladesh.

10. Drugs details (Indications, Dosage & administrations, Contraindications, Side effects, Precautions & warnings, FDA pregnancy category, Therapeutic class, Pack size & price). 2.

11. Our comprehensive directory ensures quick access to vital healthcare resources when you need them.

Patient Aid Customer Insights

1. Love it most.I'm so boring of ADS .... But it's very important for everyoneThis is very helpful app for everyone.. I like this.. And I learn many medicines activities and price from this app.. Thanks Patient aid.. I always stay with you... Again Thank you.🤍Very informative and helpful app for all.Almost all health and medicine related information is hereVery essential app helps us by providing medicine's details with the amount of the medicine also all medicines of those group.

2. Very nice app but sometimes many disturb online seen adds then uses reading, it's too much boring system please remove this action.Excellent app.

3. It's helps a lot to knows the medicine and medicine related all things.

4. Such a great application.Patient Aid app is very helpfull and worderful.If you forget the password, you can't login for the second time.

5. i can add my essential medicines to my favorite list.

6. This app does not prescribe medication! It will be good for everyone if you mention how many times to eat per day as well as add something else.

7. Last of all,very helpful n essential.

8. There are also some good features,one of them is prescribe my own.

9. What is the solution?Find a solution to itExcellent App.

10. More one is favorite list.

11. I use it whenever i feel the necessity.

Steps to Troubleshoot & Fix Patient Aid Issues

1. Fix Patient Aid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Patient Aid: Restarting the app will resolve most errors.
  2. Update the Patient Aid App. Here is how:
    1. On Android goto PlayStore » Search for "Patient Aid" » Open Patient Aid » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Patient Aid » click "UPDATE".
  3. Clear Patient Aid app cache: Clearing cached data will force your app to retrieve the latest data directly from Patient Aid servers.
    1. On Android, goto Settings » Apps » Select "Patient Aid" » click Storage » click "Clear Cache".
  4. Check Patient Aid app permissions. If any of these permissions required to use your device's features are disenabled, Patient Aid might not work.
  5. Uninstall and reinstall Patient Aid. If nothing else has worked, completely uninstall Patient Aid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Patient Aid not working


2. Fix Patient Aid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Patient Aid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Patient Aid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Patient Aid may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Kamalhossain

    — by KAMALHOSSAIN 3 years ago