Contact MyMoffitt Patient Portal Customer Service

Why should I report an Issue with MyMoffitt Patient Portal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Moffitt Cancer Center to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You must first Sign up for a MyMoffitt Patient Portal account by visiting Once you have an account, simply sign into mobile app with your username and password.

2. MyMoffitt Patient Portal app provides easy access to your Moffitt Patient Portal from your phone or tablet.

3. If you need assistance accessing your existing account, call 1-888-Moffitt or visit for support options.

4. Here you can view your latest health care information, request appointments, and engage with your healthcare team.

5. Personal health inquiries or concerns posted as comments in the Apple App Store cannot be addressed.

6. Participating providers can also allow you to add your HealthKit data to your electronic medical record.

1. Being able to request an appt, review lab/test results, and send/receive messages to providers were very helpful.Fantastic. You can find.all medical appointments, test results, and billing info.

2. Lowers anxiety.It would be really useful, if there was an option to print the list of upcoming appointments...Very Hard trying to get re-registered into the system after having accidentally lost connectionIt worked great for awhile.

3. 4/5/23 - A wonderful app to communicate with doctors, track appointments, etc.! But surprised there are no reviews on the update.

4. Should open up address block with last 2 contacts allowing sender to select choice b4 typing in new addressee.I used this app during my family member's illness.

5. As well as educational material all in one place.Excellent management application for your medical care.

6. I always check reviews before downloading anything and was surprised not to find any.

7. I'm reluctant because I have an older phone and depend on this app.Use portal for messaging quite often.

8. Interfaces with your doctors, support staff and clinical departments.

9. Highly recommend.Great. Can get all the info shortly after procedure performed.

10. It would be very helpful if someone who has updated would share their experience.

11. It works fine on my computer but not my phone.

1. Fix MyMoffitt Patient Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyMoffitt Patient Portal: Restarting the app will resolve most errors.
2. Update the MyMoffitt Patient Portal App. Here is how:
   1. On Android goto PlayStore » Search for "MyMoffitt Patient Portal" » Open MyMoffitt Patient Portal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyMoffitt Patient Portal » click "UPDATE".
3. Clear MyMoffitt Patient Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from MyMoffitt Patient Portal servers.
   1. On Android, goto Settings » Apps » Select "MyMoffitt Patient Portal" » click Storage » click "Clear Cache".
4. Check MyMoffitt Patient Portal app permissions. If any of these permissions required to use your device's features are disenabled, MyMoffitt Patient Portal might not work.
5. Uninstall and reinstall MyMoffitt Patient Portal. If nothing else has worked, completely uninstall MyMoffitt Patient Portal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyMoffitt Patient Portal not working

2. Fix MyMoffitt Patient Portal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyMoffitt Patient Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyMoffitt Patient Portal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyMoffitt Patient Portal may not be able to connect to the Internet when running in the background.