Published by Invoice2go on Nov 21, 2024

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Why should I report an Issue with Invoice2go: Easy Invoice Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Invoice2go to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Invoice2go Customer Insights

1. I linked my new one and the money still hasn't hit my bank account, not to mention they charge 3.0% and when you select the refund payment option it tells you that it's subject to additional processing fees... I don't recommend using the app and accepting card payments through the app.Been using this for a few years now and would love to keep using it but the new price increase turns me off.

2. Even with a Wi-Fi connection, as you begin to search for the client's name and the program is thinking, it starts erasing letters.I've been using this app since I started my business.

3. I will now just send my clients payment links through stripe, and get rid of this app completely after using it for a couple of years.

4. Onward to my Neverending journey to find a good invoicing program.What isn't great is that the app only offers subscriptions to be paid with an annual fee.

5. For 5.99/month you can send a WHOPPING 2 Invoices per month!!! For 9.99/month, they let you send 3 more! Isn't the whole point to send invoices? You literally pay money so you can type in numbers and fill out all of the information and email it.

6. What I have is just fine, if an upgrade is necessary I will most likely figure it out.I think the app itself has great content, and really allows the small business owner to look professional and offers great customization.

7. I've been a long time customer and have seen the program grow, but for a while I watched the pricendrast increase over the years and it's a little more than I'd like to pay.

8. I've been trying to get them to approve my EIN for months because they decided to move away from Stripe to their own credit card processing.

9. My annual subscription should be ending anytime now and I think I might do a little lookingIt is very helpful after finishing a job being able to send an invoice right then and there.

10. Very disappointed, I was use to their software for the past feel years and now I had to start with a different one from the beginning.Have used this software 5-6 years for my construction business.

11. It was good (affordable) at the beginning until they started raising the praise every year for subscription renewal.

Steps to Troubleshoot & Fix Invoice2go Issues

1. Fix Invoice2go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Invoice2go: Restarting the app will resolve most errors.
  2. Update the Invoice2go App. Here is how:
    1. On Android goto PlayStore » Search for "Invoice2go" » Open Invoice2go: Easy Invoice Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Invoice2go » click "UPDATE".
  3. Clear Invoice2go: Easy Invoice Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Invoice2go servers.
    1. On Android, goto Settings » Apps » Select "Invoice2go: Easy Invoice Maker" » click Storage » click "Clear Cache".
  4. Check Invoice2go app permissions. If any of these permissions required to use your device's features are disenabled, Invoice2go might not work.
  5. Uninstall and reinstall Invoice2go. If nothing else has worked, completely uninstall Invoice2go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Invoice2go not working


2. Fix Invoice2go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Invoice2go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Invoice2go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Invoice2go may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

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  • I have been trying to cancl this subscription for the last couple of months. Please cancel ASAP , thank you in advance. Ms. S. Souser.

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