Contact Instapay eWallet Customer Service

Why should I report an Issue with Instapay eWallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Instapay Technologies Sdn Bhd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Instapay is a financial institution regulated by Bank Negara Malaysia with the latest security protocols including fingerprint and facial recognition to verify your identity.

2. Instapay offers you the convenience of a digital account through a simple and smartly designed mobile app and a linked global Mastercard.

3. You need to sign-up with Instapay to use Instapay's digital account.

4. Every financial transaction is authenticated by a transaction PIN – mPIN for app and ATM card PIN for Mastercard.

1. No prmopt for missing fields.Very Very happy .I love Instapay I'm satisfied using this apps, Very convenient to send money to my country phillipines,with the customer service, very fast n helpful, Keep up your good work.God bless 😘😘I shouldn't tell you this but the point is that your performance is very good The way money is transferred in local banks, you should do the same.

2. I run it myself very good its server work and operator and station and help very good instapay Thank you very much pleaseI'm very satisfied to use this apps Very convenient to use especially top up my mobile and easy transfer money using remittance sending in the Philippines and international friends, tqvmVery poor service, after many days of registering, its still not activated.

3. Iys take 3 days.its not good.. Some time need transfer emergency..Could not sign up.

4. No bugs or glitches.I already send the alternative address to the email and if they call and you don't answer the call the time of delivery.

5. Transfer from instapay to any Malaysian local bank.

6. the last time they deliver to my friend, no call they just come to the location.

7. After so much arguing with them they said some countries are band to open acc with them even though my country is listed in the app and they took my passport photo for verification.

8. Keep saying missing mandatory feilds, although all required fields were added.

9. This feature is a bit lacking if you improve it and it would be great to make it easier for people to work with your customer.

10. Instapay new update is more help full.

11. It works for your banking and transfering money smoothely.

1. Fix Instapay eWallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Instapay eWallet: Restarting the app will resolve most errors.
2. Update the Instapay eWallet App. Here is how:
   1. On Android goto PlayStore » Search for "Instapay eWallet" » Open Instapay eWallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Instapay eWallet » click "UPDATE".
3. Clear Instapay eWallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Instapay eWallet servers.
   1. On Android, goto Settings » Apps » Select "Instapay eWallet" » click Storage » click "Clear Cache".
4. Check Instapay eWallet app permissions. If any of these permissions required to use your device's features are disenabled, Instapay eWallet might not work.
5. Uninstall and reinstall Instapay eWallet. If nothing else has worked, completely uninstall Instapay eWallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Instapay eWallet not working

2. Fix Instapay eWallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Instapay eWallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Instapay eWallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Instapay eWallet may not be able to connect to the Internet when running in the background.