Published by Black Crypto Ltd

Report an issue with Black Crypto-Cloud Mining.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Black Crypto-Cloud Mining?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Black Crypto Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Black Crypto-Cloud Mining image 1 contact Black Crypto-Cloud Mining image 2

Black Crypto-Cloud Mining Customer Insights

1. This occurs even if you are just trying to figure the site out.Okay so farm only problem is every time I go to the homepage it stops mining and closes out and I lose all the mining coins I've earned and I have to restart all over again it only works when I keep the app up it will not run in the background it would be awesome if you can have the app running the background like the other apps that do miningGreat app, I start mining ,the app shows activity.

2. Thats rediculous and should get fixed.Great App,i start mining,the apps shows activity.when i switch tabs and look back at the mining status,or even when the screen is turned off,all is rest.also,the app keeps crashing.

3. Also, the app keeps crashing.As other people said it crashes a lot, if you navigate to any other menu, or even pull down your notification drawer, or switch to other app, even if left the app running idle, it will stop at a random point and all thr progress done is also not saved it is lost, so there is no way we are going to earn any crypto on itWasted time.

4. 3.if u want to cashout the quickest btc is the way to go.I understand that in background isn't supported but even switching over to check the other tabs within the app turns off your mining regardless if you are in the app.

5. It's not even in background that isn't allowed, if you so much as graze at one of the 4 other buttons in the app to see if you can purchase a contract to allow yourself to start mining it will stop and say that you have accrued nothing.

6. When I switch tabs and look back at the mining status, or even when the screen is turned off, all is reset.

7. When I swithch tabs and look back at the mining status, or even when the screen is turned off, all is reset.

8. Also, the app keeps crashingThis will be helpful so read it completely 1.once u set it on mining don't change the tab in the app or it will crash and u wont get any crypto u tried to mine in that session.

9. I would check other mining apps as I cannot see this app as profitable.

10. 2.the app never crashes but the mining process does so if u start the mining it will randomly crash and u wont get anything.

11. When I start mining, the app shows activity.

Steps to Troubleshoot & Fix Black Crypto-Cloud Mining Issues

1. Fix Black Crypto-Cloud Mining Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Black Crypto-Cloud Mining: Restarting the app will resolve most errors.
  2. Update the Black Crypto-Cloud Mining App. Here is how:
    1. On Android goto PlayStore » Search for "Black Crypto-Cloud Mining" » Open Black Crypto-Cloud Mining » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black Crypto-Cloud Mining » click "UPDATE".
  3. Clear Black Crypto-Cloud Mining app cache: Clearing cached data will force your app to retrieve the latest data directly from Black Crypto-Cloud Mining servers.
    1. On Android, goto Settings » Apps » Select "Black Crypto-Cloud Mining" » click Storage » click "Clear Cache".
  4. Check Black Crypto-Cloud Mining app permissions. If any of these permissions required to use your device's features are disenabled, Black Crypto-Cloud Mining might not work.
  5. Uninstall and reinstall Black Crypto-Cloud Mining. If nothing else has worked, completely uninstall Black Crypto-Cloud Mining then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Black Crypto-Cloud Mining not working


2. Fix Black Crypto-Cloud Mining Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Black Crypto-Cloud Mining be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Black Crypto-Cloud Mining not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Black Crypto-Cloud Mining may not be able to connect to the Internet when running in the background.

Reported Issues